F&b Team Lead
6 months ago
**F&B Team Lead**
**Company Overview**:
This a renowned establishment known for its exquisite culinary offerings and impeccable hospitality. Nestled in the picturesque town of Franschhoek, they are dedicated to providing guests with a memorable dining experience that showcases the finest in food and beverage.
We are currently seeking a dynamic and passionate individual to join our team as the F&B Team Lead. This position requires someone with exceptional wine knowledge, a personal and intuitive leadership style, and a strong focus on guest satisfaction.
**Key Responsibilities**:
- Lead and supervise the F&B team to ensure smooth operations and exceptional service delivery.
- Demonstrate an in-depth understanding of wines, including varietals, regions, and pairings, to provide expert recommendations to guests.
- Foster a guest-focused environment by anticipating needs and exceeding expectations.
- Train and mentor staff members to uphold the highest standards of service excellence.
- Manage scheduling for the team, ensuring coverage for both early and late shifts.
- Maintain a positive and productive work environment, fostering teamwork and collaboration.
- Oversee inventory management and ordering processes to ensure adequate stock levels of F&B supplies.
- Handle guest inquiries, feedback, and complaints in a professional and timely manner.
- Uphold all company policies and procedures, including health and safety regulations.
**Requirements**:
- Proven experience in a leadership role within the F&B industry.
- Extensive knowledge of wines, including tasting techniques, regions, and food pairings.
- Excellent communication and interpersonal skills, with a focus on guest satisfaction.
- Strong leadership abilities, with a gentle and intuitive approach to management.
- Ability to work a flexible schedule, including weekends and holidays.
- Own transport is essential if not residing in Franschhoek.
**Salary**:
We offer a competitive salary range of R20,000 to R25,000 per month, commensurate with experience and qualifications. We are seeking individuals with the right personality and skill set to thrive in this role and contribute to our team's success.
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