Hotel Operations Director

4 weeks ago


Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

The Leeu Collection South Africa (Pty) Ltd. is seeking a skilled Hotel Operations Director to lead the full operations, service logistics and activities of the Hotel Team.

This role will ensure that the hotel achieves its financial objectives by directing the full operations, service logistics and activities of the Hotel Team.

Main Responsibilities:

  • Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives.
  • Ensure world-class personalised service is delivered to the guests by effectively directing the Hotel Teams on all matters impacting the guest experience.
  • Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotels efficient and profitable operations.
  • Ensure that policies, processes and standards directly affecting the guests ensure their safety and security, together with the relevant teams and specialists.
  • Ensure that guest spaces and facilities are maintained in impeccable and fully functioning conditions.

In conjunction with HR, support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values.

Liaise with partners regarding day-to-day operations and create an environment that contributes to highly positive employee engagement and commitment to the job.

Maintain accurate records of department attendance and leave balances and monitor the usage of equipment and consumption of stock while minimising waste and preventing breakages.

Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to and prepare and propose the annual Hotel budget.

This role requires a strong knowledge of F&B processes and procedures, including food, wine & spirits, and excellent organisational and leadership skills, as well as exceptional written and verbal communication skills.

Key Qualifications:

  • A minimum of 5 years Hotel Management experience within a 5* Hotel/Property.
  • Tertiary qualification in Hospitality or Hotel Management.
  • Valid driver's licence.

This is an exciting opportunity for an experienced Hotel Operations Director to join our team and contribute to the success of the Leeu Collection South Africa (Pty) Ltd.



  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Hotel Operations DirectorAt Leeu Collection South Africa (Pty) Ltd., we are seeking a seasoned Hotel Operations Director to spearhead the management of our high-end hotel. The ideal candidate will have a proven track record of enhancing operational efficiency and service quality.Main Responsibilities:Direct the full operations, service logistics, and...


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    The role of Hotel Operations Director is pivotal in driving the success of our hospitality establishment, Leeu Collection South Africa (Pty) Ltd. In this position, you will oversee the efficient operation of the hotel, ensuring exceptional service quality and high standards are consistently met.Salary: R1,200,000 - R1,500,000 per annumKey Responsibilities:-...

  • Hotel Manager

    7 months ago


    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    We are seeking an experienced Operations Manager with a strong background in Food & Beverage to join our team. You will be part of a vibrant team, working in a stunning environment, with opportunities to contribute to both the restaurant’s success and the broader hotel operations. If you are passionate about hospitality and F&B, this is the perfect role...

  • General Manager

    3 months ago


    Franschhoek, South Africa Lord Charles Hotel Full time

    **About Us**: Protea Marriott Franschhoek Boutique Hotel is a premier destination nestled in the heart of South Africa's wine country. Our hotel offers a unique blend of luxury, comfort, and personalized service, providing unforgettable experiences for our guests. We are seeking a dynamic and experienced General Manager to lead our dedicated team and enhance...

  • Hotel Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Luxury Hotel at an Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in...

  • Hotel Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    High end hotel at a 5* Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel...

  • Hotel Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...

  • Deputy Hotel Manager

    6 months ago


    Franschhoek, South Africa JSM Business Services Full time

    **Requirements**: - A hospitality degree. - Fluent in Afrikaans and English - Minimum of five years’ experience in the Food and Beverage Industry. - Experience in managing more than one restaurant simultaneously will be advantageous. - Good understanding of management principles and proven experience of working in the upmarket hotel industry. - Excellent...

  • Hotel Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a...

  • Hotel General Manager

    1 month ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Job description: **Key Responsibilities**: - Lead day-to-day operations of the hotel, ensuring smooth functioning across all departments - Uphold exceptional service standards to ensure a memorable guest experience. - Act as a host and ambassador for the hotel, enhancing guest relations and satisfaction. - Ensure the property, fixtures, fittings, and...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment is currently hiring a Duty Manager for a Luxury Hotel in Franschhoek!** We are seeking an experienced Duty Manager to join a prestigious luxury hotel in the heart of Franschhoek. If you have a passion for hospitality and are ready to take on a leadership role, this is an exciting opportunity to help maintain high standards of service...


  • Franschhoek, South Africa JSM Business Services Full time

    **Deputy Hotel General Manager Position** Our client, a prestigious entity renowned for its heritage Cape Dutch Wine farm, which encompasses a contemporary Farm Hotel & Spa, as well as a Farm Shop and multiple Restaurants, is seeking a Deputy Hotel General Manager. This is an exceptional opportunity for a passionate, professional individual to play a...

  • Duty Manager

    2 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    **Join a Luxury Hotel Team as a Duty Manager in Beautiful Franschhoek!** Kendrick Recruitment is excited to present a fantastic opportunity for an experienced **Duty Manager** at a prestigious luxury hotel nestled in the heart of Franschhoek. If you're ready to step into a senior role where you can lead a team and ensure exceptional guest experiences, keep...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    **Facilities Manager - Luxury Hotel** We are seeking an experienced and dynamic Facilities Manager to oversee and manage the maintenance operations across multiple sites. This role is ideal for an efficient, solution-driven individual who thrives in a fast-paced, ever-changing environment and has a passion for delivering exceptional service. The Facilities...

  • Facilities Manager

    4 weeks ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    ️ Maintenance Manager Wanted for a Luxury Boutique Hotel in Franschhoek! Kendrick Recruitment is seeking an experienced and hands-on Maintenance Manager for one of our prestigious clients, a luxury boutique hotel in the heart of Franschhoek, WC. If you have a knack for keeping things running like clockwork, love working with a dedicated team, and thrive...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    **️ Maintenance Administrator Needed - Join a Stunning Boutique Hotel in Franschhoek! ️** Kendrick Recruitment is on the lookout for a detail-oriented and organised **Maintenance Administrator** to become part of a luxurious boutique hotel nestled in the heart of Franschhoek. If you’ve got a knack for keeping things running smoothly and love the idea...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    **Role Description**: The Facilities Manager will be responsible for overseeing the maintenance and operational requirements of the property, ensuring all maintenance activities are completed efficiently and within safety guidelines. This includes planning and managing preventive maintenance schedules, managing a team, and ensuring the overall functioning of...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    As the Assistant Hotel Manager, & Restaurant Manager, you will play a pivotal role in overseeing both the restaurant operations and supporting the general management functions of our hotel. You will ensure the seamless operation of the restaurant while assisting the General Manager in driving overall excellence in guest satisfaction, employee engagement, and...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HOTEL AND CATERING PERSONNEL Full time

    You will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your environment. **Main Responsibilities**: - Facilitate a seamless stay for guests...