Lead Service Professional

1 month ago


Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

Service Delivery Objectives

  • Deliver exceptional service to guests by providing high-quality service, upselling, and minimizing wastage.

Key Responsibilities

  • Build strong relationships with guests and other departments while maintaining consistency in service delivery.
  • Ensure excellent communication and interpersonal skills for smooth collaboration.

Requirements and Qualifications

  • Fluency in English and well-groomed appearance.
  • At least 2 years of experience in a similar position in a 5-star property.
  • Strong guest service orientation and knowledge of food and wine.
  • Ability to operate all F&B machines.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job OverviewThe Leeu Collection South Africa (Pty) Ltd. is seeking an experienced Food and Beverage Service Lead to join their team in a fine dining restaurant setting.


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job OverviewWe are seeking a highly skilled and experienced Commis Chef to lead our prep and cook team at Leeu Collection South Africa (Pty) Ltd.About the RoleThis is an excellent opportunity for a talented chef to take on a leadership position, guiding and mentoring a team of cooks to deliver exceptional food quality and service standards.Key...

  • Service Manager

    1 month ago


    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job SummaryAs a seasoned hospitality professional, you will oversee the smooth operation of our restaurant, ensuring exceptional service and a memorable experience for our guests.Key ResponsibilitiesLead the front-of-house team, focusing on service standards, staff development, and maintaining a positive work environment.Collaborate with the back-of-house...

  • Operations Team Lead

    7 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Job Title: Operations Team Lead** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related Do you have experience in operations and with a passion for logistics in the vibrant tourism industry? Do you have a strong background in workign with fleets, various operations teams, and a knack for...


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Company OverviewWe are a leading hospitality group, Leeu Collection South Africa (Pty) Ltd., dedicated to delivering exceptional guest experiences. Our team of professionals is passionate about providing top-notch service in a fast-paced environment.SalaryThe successful candidate can expect a competitive salary ranging from R250,000 to R350,000 per annum,...

  • F&b Team Lead

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    **F&B Team Lead** **Company Overview**: This a renowned establishment known for its exquisite culinary offerings and impeccable hospitality. Nestled in the picturesque town of Franschhoek, they are dedicated to providing guests with a memorable dining experience that showcases the finest in food and beverage. We are currently seeking a dynamic and...

  • Tour Service Manager

    6 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    About the RoleWe are seeking an experienced Luxury Housekeeping Team Lead to join our team at Leeu Collection South Africa (Pty) Ltd. The successful candidate will be responsible for providing direction and oversight to the housekeeping team, ensuring that all public areas of the hotel are maintained to the highest standards.Main ResponsibilitiesLead and...

  • Guest Service Agent

    3 months ago


    Franschhoek, South Africa theLAB FRANSCHHOEK Full time

    welcoming guests as they arrive at the property and making a positive first impression - checking guests in and showing visitors to their rooms - making and updating reservations in the booking system - providing guests with tailored recommendations and information about local attractions and restaurants - helping travellers with their luggage when checking...


  • Franschhoek, South Africa Delta Colours Full time

    Primary responsibilities include: - Ensure all orders have relevant information attached and processed in accordance with company policy - Answer phone - take orders, help with rep and customer queries - Maintain customer services inbox - Liaise with the warehouse re scheduled deliveries and collections - Execution of the order to invoice - responsible for...


  • Franschhoek, South Africa Exceed Human Resource Consultants Ltd Full time

    Job Title: Facilities ManagerJob Summary:We are seeking a highly skilled Facilities Manager to join our team at Exceed Human Resource Consultants Ltd. The successful candidate will be responsible for overseeing the maintenance and upkeep of our hotel facilities, ensuring that all equipment and systems are functioning efficiently and effectively.Key...


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Essential Responsibilities:Co-ordinate and direct the Housekeeping team to achieve operational objectives and provide exceptional service quality.Develop and implement effective systems for inventory management, controlling expenses, and maintaining high standards of housekeeping and facilities services.Provide regular performance feedback and coaching to...

  • Maintenance Team Lead

    1 month ago


    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    At Leeu Collection South Africa (Pty) Ltd., we are seeking a skilled Maintenance Supervisor to join our team. The successful candidate will be responsible for ensuring the facilities and equipment in and around our properties are well maintained and in good working order.Key Responsibilities:Coordinate the work of a team of Handymen to achieve optimal...


  • Franschhoek, South Africa Exceed Human Resource Consultants Ltd Full time

    Job Title: Facilities ManagerExceed Human Resource Consultants Ltd is seeking a skilled Facilities Manager to oversee the maintenance and upkeep of our properties.Plan, supervise, and conduct maintenance and service schedules for hotel equipment and vehicles.Work closely with hotel managers, group operational managers, and heads of departments to resolve...


  • Franschhoek, South Africa Vine Recruitment Full time

    About UsVine Recruitment is a leading recruitment agency dedicated to providing top talent to our clients.Job SummaryWe are seeking an E-Commerce Team Member - Sales and Customer Service to join our dynamic team. This role will be responsible for handling customer inquiries, managing orders, and providing exceptional customer service.Key...

  • Retail Manager

    7 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Job Title**:Retail Manager **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related **About Us**: Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're...

  • Administration Manager

    6 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    Franschhoek Wine Tram is a leading player in the tourism and hospitality industry, dedicated to providing exceptional guest experiences. We take pride in delivering top-notch service and creating unforgettable memories for our guests. We are now seeking a passionate and experienced Admin Manager to join our dynamic team. As an Admin Manager at the...

  • Café Manager

    7 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're seeking a talented Cafe Manager to lead our team in providing exceptional service to our guests. In addition to managing our cafe and retail operations, this role...

  • Café Manager

    7 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Job Title: Cafe Manager** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related **About Us**: Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're...

  • Front Office Manager

    6 months ago


    Franschhoek, South Africa Le Franschhoek Hotel & Spa Full time

    We are looking for a highly motivated and experienced Front Office Manager to join our dedicated team at Le Franschhoek Hotel and Spa. As the Front Office Manager, you will play a vital role in ensuring our guests have a memorable and comfortable stay. You'll lead a team of front desk staff and ensure the highest level of customer service. **Key...