Operations Manager F&b and Hotel Operations

2 months ago


Franschhoek, South Africa HotelJobs.co.za Full time

We are seeking an experienced Operations Manager with a strong background in Food & Beverage to join our team.

You will be part of a vibrant team, working in a stunning environment, with opportunities to contribute to both the restaurant’s success and the broader hotel operations. If you are passionate about hospitality and F&B, this is the perfect role for you

**Key Responsibilities**:
F&B Management
- Oversee Front and Back of House operations to ensure a seamless dining experience.
- Lead and supervise all aspects of restaurant management, including customer service, staff supervision, and dining room management.
- Maximize revenue through strategic menu planning, pricing, and promotional activities.
- Manage inventory and supply orders, maintaining optimal stock levels.
- Train and motivate staff to deliver service excellence, maintaining brand standards.
- Handle guest inquiries and complaints professionally and promptly.
- Ensure compliance with health and safety regulations.
- Monitor and control operational costs, aiming for efficiency and waste reduction.
- Generate detailed reports on expenses and operational performance.
- Promote the restaurant through community engagement and events.

Assistant General Manager
- Support the General Manager with daily hotel operations including front office, housekeeping, and maintenance.
- Collaborate with department heads to ensure team cohesion and alignment with hotel goals.
- Assist in budgeting, forecasting, and implementing cost control measures.
- Participate in strategic decision-making processes to enhance business growth.
- Foster a positive work environment and maintain open communication between management and staff.

**Qualifications & Experience Required**:

- Previous experience in a similar role in an upscale environment (essential).
- Strong F&B knowledge with a deep understanding of hospitality operations.
- Excellent leadership and team management skills.
- Demonstrated financial management skills, including budgeting and cost control.
- Strong interpersonal and communication skills.
- Flexibility to work hospitality hours, including weekends and public holidays.
- Own vehicle and valid driver’s license (essential).
- Residing close to Franschhoek is preferred for ease of commute.



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