Debtors Officer

7 months ago


Durban, South Africa Durban University of Technology Full time

**Finance and Procurement**

**Post: Debtors Officer **(Ref 20001534; 20001535; 20001536)**

**Minimum Requirements**:

- Financial Diploma or equivalent qualification (NQF level 6)
- 3 years of experience in revenue and account receivable management at a tertiary institution.
- Knowledge of debt collection processes and practices
- Knowledge of relevant legislation such as the National Debt Collection Act, NSFAS Act (Act 56 of 1999), National Credit Act (Act 34 of 2005),
- Proficiency in MS Office
- Knowledge of customer service principles and conflict handling skills
- Communication and report writing s skills.
- Knowledge of the Vat Act
- Knowledge of Finance and Accounting

**Key Responsibilities**:

- Manage student and other assigned debtors accounts. Check the accuracy of accounts statements.
- Monitor monthly fee collection against the fee schedule.
- Process adjustments to accurately reflect bursaries, awards and study assistance received.
- Identify student accounts in arrears and liaise with students to recover outstanding feeds.
- Negotiate payments arrangements within limit of authority.
- Liaise with debt collectors to recover arrears payments in accordance with DUT’s student fee collection policies. Monitor, capture and reconcile.
- Manage the creation and distribution of updated student statements.
- Assist with the collection of monies during student registration period.
- Analyse outstanding fee balances and put plans in place to recover outstanding fees in collaboration with other stakeholders.
- Monitor the accurate execution of the daily banking function. Follow up on shorts and overs
- Handle the submission of the NSFAS claims and follow ups.
- Liason with NSFAS on all student funding queries on allowances, non-funding, credit balances and Nsfas AUPs.
- Verifiy all student allowance payments
- Perform the Nsfas account reconciliations and remittance queries.
- Manage the student registration process to ensure the availability of sufficient resources, equipment, current student billings/ statements, processing and banking of payments received.
- Implement and administer the agreed student fee payment plans in accordance with student fee policies, procedures and controls.
- Liaise with and guide students / parents / guardians and other stakeholders on fee payment plans. to recover outstanding feeds.
- Negotiate fees payment plans within the agreed DUT parameters.Monitor and capture the income from non - student related debtors.
- Invoicing and reconcile debtors accounts.
- Identify variances against budgeted income and report findings and recommendations to the Manager Student Finance and Receivable
- Manage the recovery of rental monies and other third-stream income streams.
- Reconcile rental income against statements.
- Monitor the receipt of rental income against budget.
- Liaise with debt collectors regarding the recovery of outstanding rental payments. Handle and respond to queries pertaining to non-student account, outstanding balances etc. Provide fee related information to current and prospective students and other stakeholders.
- Maintain professional relationships with debt collectors and monitor adherence to service level agreements Collaborate with other DUT departments such as Student Housing regarding student accommodation and meal accounts.
- Represent the Debtors function at internal meetings, forums and /or events.

**Salary: Market related**

**Kindly note**:



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