Debtors Control and Credit Manager

3 months ago

Durban, South Africa SOUTH AFRICAN FUNERAL SUPPLIES Full time

A well established leading casket manufacturing Company seeks to employ the services of a Debtors Control & Credit Manager for the Head Office based in Phoenix, Industrial Park,4068.

**Duties & Responsibilities**
- Playing a proactive role in managing and collecting debts of company debtors
- Evaluating new credit requests and reviewing customers’ credit rankings and rating ensuring they are fully vetted prior to credit approval
- Setting up of terms and conditions of credit
- Reducing the debt term of the book
- Ensuring timely payment of debts
- Consistent ongoing follow up of debt and outstanding accounts
- Negotiating re-payment plans
- Making sure AODs and signed guarantor-ship or suretyship is in place for al Clients
- Responding and managing client queries in a timely manner
- Processing and reconciliation of invoices and payments
- Checking and posting of receipts to accounting systems
- Ensuring Client accounts are updated on a regular basis and payments posted correctly to the relevant ledgers and accounts
- Preparation of statements and reports
- Responsible for general admin duties related to debtors and creditors.
- Upload of debtors and creditors accounting system utilised by the company
- Investigate and clear all queries arising on the processing of debtors and creditors
- Manage customer accounts and keep track of outstanding debts
- Negotiate payment plans with customers who are behind on their payments
- Provide exceptional customer service to debtors while adhering to organizational policies and procedures.
- Follow up and report on outstanding accounts and debt to senior management on a weekly / monthly basis
- File and maintain documentation on all communications, transactions and payment arrangements associated with clients
- Manage month end processes and reconciliations
- Manage Credit, Collections and bad debt
- Compile, document and implement strategies, policies and processes in terms of risk management and collections
- Overseeing debtors, creditors and managing employees within the department maximising productivity and efficiency
- Organizing meetings and ensuring that the debtors department & management is well-prepared for meetings.
- Managing Debtors Book and Debtors reports
- Managing Payment Allocations, monitoring and updating cash flow
- Monitor Ineligibles and reduce week on week.
- Facilitate and manage legal Handovers and debt claims - Following through from lodging of claim to payment and provision
- Rebates & Credit Note Provision - Detailed analysis monthly
- Bad Debt and account reconciliations - monthly
- Managing Billings Processing and Integration of billings through systems
- Sending out weekly query report to various Departments as and when needed
- Meeting with client and Account managers to resolve account and outstanding debt issues
- Overseeing the Capturing of Bank statement by the debtor’s department for Accountants to capture Payments
- Evaluating and reporting on customers’ credit data and financial statements to determine the degree of risk involved in extending credit to them and making recommendations to management about the degree of risk in extending credit to customers.
- Analysing client records and using the data to recommend payment plans and reducing debt
- Conferring with credit associations and references to exchange credit information on clients
- Engaging in customer visits as part of the credit risk assessment.
- Updating export payments in relevant journals and updating accounts
- Maximising timely cash receipts from debtors
- Ensuring that all credit control and collections procedures are understood by all stakeholders applied and consistently adhered to
- Keeping record of accurate and clear documentation of all credit control activities and operational processes and ensuring easy accessibility to relevant stakeholders
- Analysing credit data, identifying trends, and reporting on findings to Management ensuring prompt relevant action or decision-making
- Support operational risk and audit processes
- Evaluating credit requests and setting up terms and conditions of credit, including regular review and adjustment of credit limits
- Facilitating and managing credit limits and revolving credit facility for Clients
- Approve funding by making decisions based on the credit policy guideline
- Build and maintain effective strong, healthy working relationships
- Manage client expectations by operating within the specified parameters and Service Level Agreements (SLA)
- Adapt to changes in Legislation by providing input to redesigning credit processes and systems where applicable
- Ensure processes are actioned within mandated signatories by checking and confirming the sign off
- Manage daily activities of debtors clerk and creditors controller
- Provide on the job training, counselling and coaching to employees within the department as and when necessary
- Support the achievement of the business strategy, objectives and values
- Shar

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