Furniture & Lighting Showroom Front Office Sales

1 day ago


Durban, South Africa Melonwoods Full time

NO PHONECALLS NOR WALK-INS WILL BE ACCEPTED

We are looking for a Front Office Sales and Showroom Associate for a busy furniture and lighting retail outlet in Hillcrest, Durban.

**Primary Responsibilities**:

- Meeting Sales targets
- Greeting, qualifying, and selling to retail clients.
- Working with customers who are building and renovating their homes to select furniture and lighting.
- Answering phones & customer service roles.
- Accurately monitor inventory for the showroom using Sage accounting (training provided)
- Maintain a clean and attractive showroom in accordance with our visual standards.
- Use a CRM system to manage the sales process with customers.
- Maintain sales floor and all other showroom areas, including stock room, in an organized manner to enhance safety and efficiency
- Receive deliveries of stock ordered for customers and for showroom stock.
- Ensure showrooms are open and ready for business each day

**Required skills**:

- Outstanding organization and communication skills with demonstrated ability to prioritize workload and attention to detail
- Excellent written and oral communication skills with proven ability to communicate with all levels in an organization
- Able to create and meet deadlines
- Exceptional organizational and follow-up skills
- Ability to work independently as well as be an effective team player
- Ability to maintain a professional demeanor at all times
- Ability to take the initiative to get the job done
- Keen eye for design and creativity
- Ability to prioritize and handle multiple tasks and changing priorities
- Strong decision-making skills
- Ability to enter data, navigate screens and retrieve data in point-of-sale system
- Ability to handle confidential and sensitive information
- Strong operations skills in a customer-service environment
- Available to work a flexible schedule, including weekends

**Position Requirements**:

- 3+ years retail sales experience, preferably in the home furnishings with track record of achieving sales targets.
- Position is available immediately.

**Job Types**: Full-time, Permanent

**Education**:

- High School (matric) (preferred)

**Experience**:

- at least retail sales: 3 years (preferred)
- in a similar position: 3 years (preferred)


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