Team Leader Customer Service and Telesales
22 hours ago
Knowledge of the dental trade is desirable however not essential.
- A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.
- A minimum of 2 years team leader/supervisor experience
- Can demonstrate a high level of commitment to customer care values when dealing with internal and external customers
- Presents a professional image at all times particularly in communicating with prospective customers
- Trained in use of needs analysis solution centric sales.
- Numerical abilities and problem-solving attitude.
**Duties**:
- Leading by example you will motivate, coach and encourage and inspire and support team to reach sales, gross profit targets and productivity targets.
- By using a consultative sales approach to win new business and grow current business you will need to ensure that you and the team self-generates leads and opportunities to achieve targets.
- You will support by monitor telephone statistics to ensure required call activity is achieved and ensure the team up sell and cross sell on orders to increase size and value.
- You will work closely with our Call Centre Manager, National Sales Manager and field sales team to review and identify areas within sales that require improvement and development, working with measurable business objectives.
- Ultimately, the team leader should be able to build a high-performance customer service team to ensure customer satisfaction as well as focus on growing a geographic area of customers in Telesales Consultant role.
-
Team Leader Customer Service
2 weeks ago
Midrand, South Africa Charm Recruit Full timeQUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...
-
Telesales
7 months ago
Midrand, South Africa ESM-Effective Sales and Merchandising Full time**Department**: Engaged **Description of job purpose**: Telesales interacts with all levels and departments within the company, interacts with senior and junior management, administrators, call center agents, as well as reps in the field. System administration. **General**: - System administration - Manage Job Schedules. - Manage Outlets and Buying...
-
Telesales Agent
7 months ago
Midrand, South Africa ThutoKhumo Group Pty Ltd Full time**Job Title: Telesales Agent** **Location**: Midrand, Gauteng **Company**: ThutoKhumo Group Pty Ltd **About Us**: ThutoKhumo Group Pty Ltd is a dynamic sales agency revolutionizing sales leadership through tailored consulting, training, coaching, and BPO solutions across diverse industries. Our personalized programs equip sales leaders with essential...
-
Telesales Agent
4 months ago
Midrand, South Africa ThutoKhumo Group Pty Ltd Full time**Job Title: Telesales Agent** **Location**: Midrand, Gauteng **Company**: ThutoKhumo Group Pty Ltd **About Us**: ThutoKhumo Group Pty Ltd is a dynamic sales agency revolutionizing sales leadership through tailored consulting, training, coaching, and BPO solutions across diverse industries. Our personalized programs equip sales leaders with essential...
-
Telesales Consultant
1 week ago
Midrand, South Africa Trinity Recruitment Full timeOne of our clients in the Wholesale Industry is currently looking for Telesales Consultants to join their team in Midrand. - Contacting new potential clients - Contacting existing clients - Asking questions to understands clients' needs to close deals **Minimum Requirements**: - Matric / Grade 12 - Minimum 1 - 2 years' experience in a Telesales...
-
Service Operations Team Leader
3 days ago
Midrand, South Africa Siemens Full time**Job Title / Role: Service Operations Team Leader** **Organization: Lead Country South Africa** **Location: Midrand, South Africa** **Reporting Manager: Customer Services Manager** The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization...
-
Call Centre Team Leader
7 months ago
Midrand, South Africa Shared Mobility Africa Full time**About Shared Mobility Africa**: Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to...
-
Client Services Team Leader
7 months ago
Midrand, South Africa PSG Financial Services Full timeAt PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...
-
Warehouse Team Leader
7 months ago
Midrand, South Africa Nucom Resources Full time**Role Description** This is a full-time on-site role as a Team Leader located in Midrand, Responsible for ensuring that that warehouse space is kept working, tidy, organized, and free from hazards. **Qualifications** - National Senior Certificate. - Valid driver’s license. - **OWN TRANSPORT ESSENTIAL.**: - A supervisory qualification would also be...
-
Telesales Consultant
2 weeks ago
Midrand, South Africa Fidelity Services Group Full time**Vacancy: Telesales Consultant** **Region**: Midrand **Division**: Sales **Reporting to**:Supervisor **Overall Purpose of the job**: To provide a superior service level to internal and external customers via all contact channels and media. **Minimum qualifications and experience**: - Matric - Post Matric qualification - preferred - A minimum of 1 year...
-
IT Projects Team Leader
7 months ago
Midrand, South Africa UT Information Technologies & Greenro Solutions Full time**Job Purpose** Develop team schedules and assist in the successful onboarding and training of team members. Create and communicate a clear list of expectations and goals for team members to follow. Offer emotional support to project team members and make people feel valued. **Required: Qualifications** Grade 12 Diploma / Btech Information...
-
Stores Team Leader
2 weeks ago
Midrand, South Africa The Recruitment Agency South Africa (TRASA) Full timeOverview Position: Stores Team Leader Location: Midrand, Gauteng **Salary**: Market Related and Negotiable **JOB PURPOSE** - The Primary responsibility of the Stores Team Leader is to ensure the smooth flow of materials from the point of delivery at the company’s facility until the end user, either company in Midrand, local clients or international...
-
Broker Client Services Team Leader
3 months ago
Midrand, South Africa Sanlam Full time**Who are we?** **Minimum Qualifications Required** - Grade 12/Standard 10/NQF 4 - RE 5 - Tertiary Qualification (FSCA Recognized) - Class of Business: Personal lines **Minimum Experience** - Minimum of 5 years’ experience in a broker or client services environment - Minimum of 5 years’ experience in a Underwriting/Policy Admen Services role - Minimum...
-
Quality Assurance Team Leader
22 hours ago
Midrand, South Africa Sanlam Full time**Who are we?** **What will you do?** - The quality assurance team leader is responsible for ensuring that services meet or exceed quality standards. The team leader overall ensures compliance, evaluates feedback from quality assurance and compliance and manages the quality assurance team daily, ensuring our clients receive a world class service. - Minimum...
-
Support Team Leader
7 months ago
Midrand, South Africa IG3N Full time**Job Overview**: As the Support Team Leader, you will play a pivotal role in leading a team of support technicians dedicated to ensuring the seamless integration and optimal performance of our lithium-ion phosphate batteries within solar energy systems. This multifaceted position requires a balance of technical expertise, leadership acumen, and a commitment...
-
Stores Team Leader
2 weeks ago
Midrand, South Africa The Recruitment Agency South Africa (TRASA) Full time**Stores Team Leader** JOB PURPOSE - The Primary responsibility of the Stores Team Leader is to ensure the smooth flow of materials from the point of delivery until the end user, either PLS in Midrand, local clients or international clients. - Disposal of materials and stock, the materials Review Board (MRB) form part of the primary responsibility of the...
-
Team Leader
7 months ago
Midrand, South Africa Hahn Collections (Pty) Ltd Full time**Team Leadership**: - Lead, motivate, and inspire a team of debt collection agents. - Provide ongoing coaching, training, and feedback. - Foster a positive and collaborative team environment. **Performance Management**: - Monitor and evaluate individual and team performance. - Implement strategies to address performance gaps. - Conduct regular...
-
Special Projects Team Leader
6 days ago
Midrand, South Africa Servest Careers Full time**Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Special Projects Team Leader position reporting to the Special Projects Manager to be based at our Head Office. The position is for their Cleaning Division. **Minimum Requirements**: Relevant three-year tertiary qualification certificate or related...
-
Control Room Team Leader
2 weeks ago
Midrand, South Africa Servest Careers Full time**Job Context**: SERVEST SECURITY, A DIVISION OF SERVEST HAS A VACANCY FOR A CONTROL ROOM TEAM LEADER REPORTING TO THE SPECIALISED SERVICES EXECUTIVE. MUST BE PSIRA GRADE A REGISTERED WITH EXPERIENCE IN SECURITY INDUSTRY.** Minimum Requirements**: Grade 12; Grade A PSIRA registered Minimum 8 years in the Security Industry and 5 years as a Site Manager and/or...
-
Field Service Team Lead
5 days ago
Midrand, South Africa Michael Page Full timeAbout Our Client A global leader in packaging solutions specializing in machines, systems, and after-sales services for the food and pharmaceutical industries. Job Description Key Responsibilities: - Market Understanding: Analyze market position, assessing market share vs. potential from the installed base (IB). - Strategic Decision-Making: Identify...