Team Leader

5 months ago


Midrand, South Africa Hahn Collections (Pty) Ltd Full time

**Team Leadership**:

- Lead, motivate, and inspire a team of debt collection agents.
- Provide ongoing coaching, training, and feedback.
- Foster a positive and collaborative team environment.

**Performance Management**:

- Monitor and evaluate individual and team performance.
- Implement strategies to address performance gaps.
- Conduct regular performance reviews.

**Process Improvement**:

- Identify opportunities for process improvement.
- Collaborate with management to implement best practices.
- Ensure adherence to compliance and regulatory guidelines.

**Customer Satisfaction**:

- Emphasize delivering exceptional customer service.
- Resolve escalated customer issues and complaints.
- Maintain a positive customer experience throughout debt recovery.

**Reporting and Documentation**:

- Generate regular reports on team performance and key trends.
- Maintain accurate documentation of customer interactions.
- Provide updates to upper management on achievements and challenges.

**Training and Development**:

- Coordinate ongoing training programs for team members.
- Stay informed about industry trends and regulations.
- Ensure the team is up-to-date on relevant knowledge.

**Communication**:

- Establish clear lines of communication between team members and management.
- Conduct regular team meetings.
- Collaborate with other departments for seamless information flow.

**Salary**: R8,000.00 - R10,000.00 per month

**Experience**:

- call center: 3 years (required)
- collections of bought books: 3 years (required)

Ability to Commute:

- Midrand, Gauteng (required)


  • Team Leader

    5 months ago


    Midrand, South Africa ALSTOM Full time

    **Team Leader** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of equipment...

  • Warehouse Team Leader

    5 months ago


    Midrand, South Africa Nucom Resources Full time

    **Role Description** This is a full-time on-site role as a Team Leader located in Midrand, Responsible for ensuring that that warehouse space is kept working, tidy, organized, and free from hazards. **Qualifications** - National Senior Certificate. - Valid driver’s license. - **OWN TRANSPORT ESSENTIAL.**: - A supervisory qualification would also be...

  • Sales Team Leader

    7 days ago


    Midrand, Gauteng, South Africa Actsys Full time

    Sales Team Leader Role at ActsysWe are seeking a highly skilled Sales Team Leader to join our team at Actsys. The ideal candidate will have a proven track record of managing sales teams and driving revenue growth.Key Responsibilities:Manage and motivate a sales team to achieve targetsDevelop and implement sales strategies to increase revenueProvide training...


  • Midrand, South Africa DSM-Firmenich Full time

    Team Leader - Liquid Production Midrand, South Africa On Site At DSM-Firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace. **Job Purpose** To oversee and manage the production process of liquid products within a team or department. Their role is crucial in ensuring that...


  • Midrand, South Africa Shared Mobility Africa Full time

    **About Shared Mobility Africa**: Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to...


  • Midrand, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Parts Inbound Team LeaderWe are seeking a highly skilled and experienced Parts Inbound Team Leader to join our team at Select Motor Recruitment. As a key member of our operations team, you will be responsible for leading the Inbound Team to ensure all Parts orders and shipments are received, processed, and stocked within set Inbound Service Level...


  • Midrand, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Parts Inbound Team LeaderWe are seeking a highly skilled and experienced Parts Inbound Team Leader to join our team at Select Motor Recruitment. The successful candidate will be responsible for leading the Inbound Team to ensure all Parts orders and shipments are received, processed, and stocked within set Inbound Service Level times.Key...

  • Sales Team Leader

    2 weeks ago


    Midrand, Gauteng, South Africa Emporium Human Capital Full time

    Job Summary:Emporium Human Capital is seeking a highly skilled Sales Manager to lead our team of professional sales representatives servicing Specialists and General Practitioners. As a Sales Manager, you will be responsible for achieving divisional targets and operational expectations.Key Responsibilities:Manage a team of sales representatives to achieve...


  • Midrand, South Africa UT Information Technologies & Greenro Solutions Full time

    **Job Purpose** Develop team schedules and assist in the successful onboarding and training of team members. Create and communicate a clear list of expectations and goals for team members to follow. Offer emotional support to project team members and make people feel valued. **Required: Qualifications** Grade 12 Diploma / Btech Information...


  • Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team. **REQUIREMENTS**: - Matric Certificate - Tertiary qualification or course is advantageous, but not required - 3 years of debt collection call center experience, 1-2 years of management experience in debt collection - Excalibur & Swordfish Debt Collection...


  • Midrand,, South Africa Jobted ZA C2 Full time

    Our client is looking to employ Business Relationship Team Leader. RESPONSIBILITIES Team Leadership: Lead, motivate, and coach a team of sales consultants, Set clear goals and objectives for the team, Conduct regular performance reviews, Identify training and development opportunities for team members Client Liaison: Develop and maintain strong...

  • Support Team Leader

    5 months ago


    Midrand, South Africa IG3N Full time

    **Job Overview**: As the Support Team Leader, you will play a pivotal role in leading a team of support technicians dedicated to ensuring the seamless integration and optimal performance of our lithium-ion phosphate batteries within solar energy systems. This multifaceted position requires a balance of technical expertise, leadership acumen, and a commitment...


  • Midrand, South Africa HotelJobs.co.za Full time

    We are seeking a Front Office Team Leader for our Hotel in Midrand Main duties and responsibilities: - Supervise staff to ensure courteous and efficient welcoming and departure procedures for guests - Must be compliant and well versed in Health and Safety as well as Labour Legislation - Supervise staff with regard to overall work performance and on the job...


  • Midrand, South Africa PSG Financial Services Full time

    At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...


  • Midrand, South Africa SC Johnson Full time

    **Accounts Payable Team Leader** - Location: Midrand, South Africa - Function: Shared Service Centre **Overview**: You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and...


  • Midrand, South Africa Sanlam Full time

    **Who are we?** **Minimum Qualifications Required** - Grade 12/Standard 10/NQF 4 - RE 5 - Tertiary Qualification (FSCA Recognized) - Class of Business: Personal lines **Minimum Experience** - Minimum of 5 years’ experience in a broker or client services environment - Minimum of 5 years’ experience in a Underwriting/Policy Admen Services role - Minimum...

  • Team Leader

    5 months ago


    Midrand, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...

  • Team Leader

    5 months ago


    Midrand, South Africa Metropolitan Life Full time

    **Introduction** Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...

  • Business Leader

    5 months ago


    Midrand, South Africa Jonsson Workwear Full time

    Our Depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it...

  • Business Leader

    5 months ago


    Midrand, South Africa Jonsson Workwear Full time

    Our Depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it...