Reception / Concierge

**About the Receptionist role (Concierge)** The main purpose of this role is to provide an excellent front-of-house reception and concierge service which includes facilitating our Innovation Hub scheduled for visitors. Creating a positive customer experience as well as fostering positive professional relationships within the workplace. **Receptionist...

**The objective of the role**: - You will run our Concierge Service in South Africa. As a Concierge your core focus is enhancing Tourlane customers local travel experience while driving loyalty & customer satisfaction._ **Core tasks**: **Conceptual** - You help us set up reliable, efficient, and lean concierge processes that is able to assist and care for...

**URGENT** IMMEDIATE START** We are seeking a Guest Liason Concierge to lead our clients luxurious villa based in Clifton Responsibilites and Requirements - Greeting guests/customers - Manage guest/customer complaints - Taking messages - Managing mail, luggage and deliveries - Perform basic administrative/secretarial/reception duties - Running errands to...

Job Summary:The Reception Manager oversees the front desk operations of building, or guesthouse, ensuring a seamless and efficient experience for guests and visitors. This role involves managing the reception team, handling guest inquiries and complaints, and maintaining the highest standards of customer service.Key Responsibilities:Team...

We are seeking a Experienced Receptionist/Concierge for our 4 star Hotel in the city centre, Cape Town. Main duties and responsibilities: - Adhere to check in and check out procedures - Regular updating of guest lists and forward to departments - Close liaison with Housekeeping on check-outs - Be familiar with the Hotel's Rates Policy and Front Office...

**Receptionist / Client Care Assistant - Northern Suburbs, Cape Town** **Are you currently working in a four or five star Hotel as a Receptionist or at the Concierge?** Our client, one of the leading brands in South Africa’s financial services industry, is currently looking for outstanding hospitality individuals to join them at their Head Office in the...

Responsible for responding to a wide variety of consumer/guest needs to ensure a smooth and pleasant experience for these patrons. Excellent communication skills and customer service skills are necessary to succeed in this role. Be of service to consumers/guests and keep them happy. **Services include**: Greeting guests/customers Manage guest/customer...

Treat every customer as a special guest To guide continuous improvement in the Guest Experience indexes (CVP), by constantly reviewing and analyzing the above indexes and work directly with Sales and Service Managers to optimize and refine the process performance and staff behaviour and skills. i.e. ensure that the sales and services processes and standards...

A large Hotel seeks a professional & experienced Front Office Manager to lead the team. We are looking for a friendly, professional, and customer-oriented front office manager to join the team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee...

**DUTY MANAGEMENT JOB DESCRIPTION** As a manager of a smaller establishment you have a much more hands-on role and are involved in the day-to-day running of the hotel and its staff, which may include anything from carrying out reception duties to serving meals if the need arises. Your role as a manager is to plan, organise and direct all services, including...

**JLL supports the Whole You, personally and professionally.** **We are looking for a Corporate Receptionist for our Integrated Facility Management business line on our Amazon account dedicated team.** **Abo**ut JLL** We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the...

Job Summary:The Front Office Operations Supervisor is responsible for overseeing the front desk operations, ensuring a seamless and efficient experience for guests and visitors. This role involves managing the reception team, handling guest inquiries and complaints, and maintaining the highest standards of customer service.Key Responsibilities:Team...

**Job Summary:**The Front Office Supervisor oversees the front desk operations of Numeral Financial Services Group, ensuring a seamless and efficient experience for guests and visitors. This role involves managing the reception team, handling guest inquiries and complaints, and maintaining the highest standards of customer service.**Key...

**Overview**: As a receptionist at our 5-star luxury hotel in Hout Bay, you will be the first point of contact for guests, delivering exceptional service and ensuring a memorable stay. Your warm demeanor, professionalism, and organizational skills will uphold the hotel's reputation for excellence. Must have previous experience in Hospitality and must already...

**Requirements**: - A hospitality degree. - Fluent in Afrikaans and English - Minimum of five years experience in the Food and Beverage Industry. - Experience in managing more than one restaurant simultaneously will be advantageous. - Good understanding of management principles and proven experience of working in the hotel industry. - Excellent leadership...

Situated in the heart of Stellenbosch Wine Country, this beautiful boutique hotel and guest estate offers panoramic views of the breath-taking surrounding mountains and vineyards. We are in search of a highly polished and sufficiently experienced FRONT OFFICE MANAGER to take on responsibilities for Front Desk Reception, Concierge, Guest Relations, Admin &...

**An Upmarket Business hotel in Cape Town is requiring a strong Front Office Manager with some rooms division experience to be groomed into a Deputy General Manager role. ROOMS/FOM is key here, NOT F&B please!** **THIS IS A LIVE OUT POSITION - FACE TO FACE INTERVIEWS IN CAPE TOWN ONLY** **Key Areas of Responsibility**: **General Management, HR & IR...

Our client a busy city hotel in the heart of Cape Town is now looking for a top notch Deputy GM. A great opportunity for a Rooms Div/Res Manager to step up into this role. For success as Deputy General Manager you will have to have excellent people skills, an eye for detail and a passion for creating a relaxed, top quality...

**An Upmarket Business hotel in Cape Town is requiring a strong Front Office Manager with some rooms division experience to be groomed into a Deputy General Manager role. ROOMS/FOM is key here!** **THIS IS A LIVE OUT POSITION - FACE TO FACE INTERVIEWS IN CAPE TOWN ONLY** **Key Areas of Responsibility**: **General Management, HR & IR processes, Rooms...

**Upmarket Business hotel in Cape Town CBD is requiring a Deputy General Manager.** **Key Areas of Responsibility**: **General Management, HR & IR processes, Rooms Division Management** **Minimum Requirements**: - Minimum of 5 Years as a Deputy GM in a 4 Star Hotel - RSA Citizens with a valid SA Matric Grade 12 & Driver's License - Human Resources...