Customer Service Agent

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

REQUIREMENTS Matric (or equivalent qualification) Bilingual in English and Afrikaans Minimum 3 years experience in customer service / internal sales Advanced Excel skills this will be tested on interview level Must have experience working on any ERP system Basic knowledge of export processes will be an advantage Able to work in a fast-paced, high-pressure...

Western Cape, CPT - Southern Suburbs - R 20000 - R 32000 Monthly Basic Salary (Market related, Negotiable) S/Subs Company needs the skills of an experience CRM agent for the shipping / export division S/Subs Company needs the skills of an experience CRM agent for the shipping / export division Matric 3 years exp in the same type of position Good overall...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

**Dealing with the day-to-day cleaning and security operations**: - **Dealing with agents/owner’s maintenance requests**: - **Dealing with contractors** **Requirements**: **Grade 12** **PSIRA Grade B registered.** **Computer Literacy course** **Basic First Aid** **Basic Fire Fighting course** **SHE Rep Course** **Own transport & driver’s...

**THIS POSITION REQUIRES CAR RENTAL EXPERIENCE** We are looking for a meticulous and highly organized individual for a large and busy car rental branch based at Cape Town’s Airport. As a Terms Agent, you will be responsible for keeping track of vehicle stock and ensuring that vehicles are stocked correctly, ensuring rental contracts are correct and...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

**Essential Job Requirements** Matric Certificate A valid Drivers License, older than two years A minimum of 1 year of RECENT Car Rental Agent or face to face customer service/sales experience A good command of the English Language Good Computer Skills (Excel) Impeccably well groomed Ability to work shifts Stable and consistent work...