Customer Service Agent

Western Cape, CPT - Northern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and...

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

National truck rental company, with offices in Parow Industria is seeking to employ a rental agent to join their team Duties - Monitoring of non-revenue kilometres and capturing data. - Monitoring of non-revenue fuel. - Management and maintenance of fleet - Generate Rental Agreements - Generate invoices - Generate Orders and GRV’s - Daily Fleet Check -...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

**Purpose of the role** **Key Performance Areas** **Delivering Customer Excellence** - Effectively manage all incoming customer queries on voice and digital. - Provide an empathetic, engaging, respectful, friendly, and professional service to enhance the customer’s experience. - Take accountability for each individual customer interaction by ensuring...

Exciting Opportunity in the International Defense IndustryWe are seeking a highly motivated and energetic individual to join our client's team as a Receptionist. This role offers a unique chance to be part of a rapidly growing international defense agency and contribute to its success.About the Role:Provide exceptional customer service to clients and...

Exciting Opportunity in the International Defense IndustryWe are seeking a highly motivated and energetic Receptionist to join our client's team in the International Defense Industry. This role offers tremendous opportunities for career growth and development.Our client is a well-established international defense agency that is rapidly expanding and seeking...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

**Purpose of the role** **Key Performance Areas** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set and maintain production standards and targets in line...

REQUIREMENTS Matric (or equivalent qualification) Bilingual in English and Afrikaans Minimum 3 years experience in customer service / internal sales Advanced Excel skills this will be tested on interview level Must have experience working on any ERP system Basic knowledge of export processes will be an advantage Able to work in a fast-paced, high-pressure...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Time Personnel. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key Responsibilities:Draft quotes and assist...

**Purpose of the role** **Key Performance Areas** **Drive sales objectives and revenue targets** - Ensure that the team achieves the agreed revenue targets - Drive the teams efficiency targets - Ensure weekly call monitoring and coaching targets are achieved **Drive operational and quality efficiencies** - Maintain productivity standards that are in line...

What you will love doing in this role Drive sales objectives and revenue targets - Ensure that the team achieves the agreed revenue targets - Drive the teams efficiency targets - Ensure weekly call monitoring and coaching targets are achieved Drive operational and quality efficiencies - Maintain productivity standards that are in line with business...