Customer Service Agent

We are looking for Client Service Agent for our Operations Team for answering inbound calls to provide outstanding service to our customers by listening and understand the reason for their call and provide an accurate and efficient response. ROLE REQUIREMENTS ROLE RESPONSIBILITIES All functions and duties related to the position include, but are not...

Western Cape, CPT - Northern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and...

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

**Wholesale Customer Service Clerk** Starting out as a specialist run and triathlon brand, 2XU has grown to become the world’s most technical sportswear company, driven by a relentless pursuit to multiply human performance and they are looking for an experienced and enthusiastic Wholesale Customer Service Clerk to join the Wholesale division of the...

5* Boutique hotel seeks a Reservations Agent to attend to all accommodation reservations. **Job Requirements** - Opera property management system experience an advantage - Attends to all hotel accommodation inquiries and reservations - Ensures that confirmations of bookings are accurately sent out - Ensures Pro-forma invoices are sent out in time to guests...

**Customer Service Administrator (3 Month Contract)** Company Values - Delightfully Democratic - People-Purposed Design - Inherent Simplicity - Imaginative Innovation - Unapologetic Optimism - Confidently Comfortable **Key Performance Area** Online Order Process - Assist customers on processing product orders - Banking details - Follow up on dispatchments...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

National truck rental company, with offices in Parow Industria is seeking to employ a rental agent to join their team Duties - Monitoring of non-revenue kilometres and capturing data. - Monitoring of non-revenue fuel. - Management and maintenance of fleet - Generate Rental Agreements - Generate invoices - Generate Orders and GRV’s - Daily Fleet Check -...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

**Purpose of the role** **Key Performance Areas** **Delivering Customer Excellence** - Effectively manage all incoming customer queries on voice and digital. - Provide an empathetic, engaging, respectful, friendly, and professional service to enhance the customer’s experience. - Take accountability for each individual customer interaction by ensuring...

**REQUIREMENTS** - Matric, relevant qualification highly advantageous - Estimating experience in a manufacturing background - Ability to read drawings to give estimations - Highly organised, self-managed and ability to use initiative - Must be able to multi-task - Excellent relationship builder with customers - Confident negotiation skills - Primary focus is...

International Retailer in Montague Gardens area is seeking to employ an Export Sales Coordinator The Export Customer Sales Coordinator is responsible for the support of backend sales administration by the effective processing of sales orders and managing the Orderbook for various export customers to achieve highest possible conversion rate from order to...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Quality Assurers are responsible for monitoring and analysing sales and service interactions between agents and customers to ensure that agents are performing to the prescribed standard. This role is ideal for an individual whi is able to provide feedback to agents regarding their performance (both quality and performance) and also identify any training,...

**Purpose of the role** Provide support, recognition, motivation and assistance to agents and team leaders in the sales agent business field **Key Performance Areas** **Capture data** - Capture and process orders received from the operation - Process client or agent data as required - Capture customer information **Handle telephonic and walk in...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...