Sales Call Centre Agent

**Afspraak Agente /Booking Agents (Call Centre)** Is jy n energieke persoon met baie goeie telefoniese etiket, kom sluit dan aan by ons span. Vereistes: - Telesales en verkope ondervinding - Vlot in Afrikaans en Engels - Goeie telefoniese etiket - Werks ure: 8 - 5 Maandag tot Vrydag - Matriek - Geen Kriminele record - Netjiese voorkoms - Gou op voete...

**RESPONSIBILITIES** - Handle and resolve customer complaints - Provide customers with product and service information - Effectively deal with job stress, angry callers, and upset customers - Answer calls professionally - Respond to customer inquiries - Enter customer information and update - Process Orders accurately - Identify and escalate priority...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

**Key Accountabilities / Principal Responsibilities** **Primary Duties** **Processing of faults and incidents on the CAFMS** Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure...

Western Cape, CPT - Northern Suburbs - R 9000 - R 13000 Monthly Basic Salary (Negotiable) N/Subs Experience Administrator from a Call Centre needed for an online entity N/Subs Experience Administrator from a Call Centre needed for an online entity Grade 12 or equivalent Relevant computer skills Office administrative skills Support Call Centre Sales by...

Western Cape, CPT - Northern Suburbs - R 8000 - R 14000 Monthly Basic Salary (Negotiable) NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele Matric essential Qualification in the Call Centre...

**RESPONSIBILITIES** - Handle and resolve customer complaints - Provide customers with product and service information - Effectively deal with job stress, angry callers, and upset customers - Answer calls professionally - Respond to customer inquiries - Enter customer information and update - Process Orders accurately - Identify and escalate priority...

Western Cape, CPT - Northern Suburbs - R 40000 - R 52000 Monthly Basic Salary (Negotiable) N/Sub Cape Town Manager needed for a Call Centre in Fin / Insurance administration and correspondence - N/Sub Cape Town Manager needed for a Call Centre in Fin / Insurance administration and correspondence - Matric or equivalent - 6 -8 years' experience in the...

Western Cape, CPT - Northern Suburbs - R 11000 - R 18000 Monthly Basic Salary (Pension. Medical Aid. Performance bonus, Negotiable) Our client in the Northern Suburbs has a vacancy for a Portuguese speaking Inbound Call Centre and Admin Consultant Our client in the Northern Suburbs has a vacancy for a Portuguese-speaking Inbound Call Centre and Admin...

Western Cape, CPT - Northern Suburbs - R 10000 - R 18000 Monthly Basic Salary (Market related, Negotiable) Our client in the Northern Suburbs has a vacancy for a Portuguese-speaking Inbound Call Centre and Admin Consultant Our client in the Northern Suburbs has a vacancy for a Portuguese-speaking Inbound Call Centre and Admin Consultant - Matric or similar...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

**Here’s what you can expect to be doing in the role** - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Western Cape, CPT - Northern Suburbs - R 8000 - R 14000 Monthly Basic Salary (Negotiable) N/Subs Inbound call centre position available for a well-spoken person in English and or Xhosa, Tswana, Zulu etc N/Subs Inbound call centre position available for a well-spoken person in English and or Xhosa, Tswana, Zulu etc Matric or N3 essential Diploma relevant...

**RESPONSIBILITIES**: - Monitor phone calls to ensure agents are following company procedures and policies - Monitor and listen to short, medium and long calls - Monitoring of recorded calls - Monitor voice quality, product knowledge and if scripts are being followed - Assist the training department to discover weaknesses - Check for customer interaction...

**Responsibilities**: - Resolve all issues escalated by the Voice and Non voice call centre teams - Own the relationship between call centre teams and internal stakeholders and professionally process all issues positively and respectfully - Respond to issues in a timely manner/escalate where required - Ensure a full knowledge of the escalation process and...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...