Key Account Manager

5 months ago

Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

Our client is looking for a dynamic and experienced Key Account Manager to join their ambitious team.

**Responsibilities**:

- Promote, maintain & increase sales of the client’ s retail equipment, software & services in the region Leading the existing retail sales representatives and further development of the team to be a strong support to the company’s business.
- Responsible for the implementation and adaption of the global sales strategy for the retail sales business.
- Support of your team in all matters that promote the retail sales.
- Development of the business with our retail customers & channel partners by promoting, maintaining & increasing sales of the client’s industry products.
- Development of new business models e.g. by execution of market research, identifying new potential customers and markets and by setting the client’s product apart from competitors.
- Coordinate with all involved departments to match customer’s requirements and improve customer’s satisfaction.
- Understand the country’s top retailers needs and suggest solutions with our product line.
- Maintain and grow relationships with top retailers and channel partners, becoming point of contact & trusted advisor and build an in-depth understanding of customer needs.
- Ability to execute, manage regional and individual key customer strategies to meet & exceed sales targets.
- Meet quarterly and annual sales and activity targets within retail sales.
- Report on sales and forecast for the territory & segment to MD, Regional Head and VP Retail.
- Maintain up to date product knowledge to answer questions and provide solutions.
- Preparation and execution of market launches and product promotions.
- Build own Sales pipeline and maintain CRM System.

**Key Skills**:

- Possess intricate knowledge of the retail landscape in Sub-Saharan Africa, focus on Southern Africa and have deep insights into the main countries’ top retailers, their market and their customers.
- Ability to work independently and manage multiple projects to completion.
- Ability to travel as required by role (up to 75% of the time).
- Strong working knowledge of the MS Office suite.
- Excellent written & verbal communication skills as required by a professional business environment of Key Account management.
- Customer service & people skills.
- Experience in SAP B1 software & CRM Programs.

**Qualifications**:

- A proven track record of Retail Key Account Management to clearly articulate / demonstrate accomplishments of year over year revenue growth.
- Minimum 5+ experience with equipment and/or software sales in the retail industry.

**Job Types**: Full-time, Permanent

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