Customer Support Squad
2 weeks ago
An opportunity exists within Secure Express department for a **Customer Support Squad (Squaddie) role**
The primary responsibilities of this role are about strong Customer Service, Operational Support, Excellent Communication skills both verbal and written as well as strong Administration skills.
This position will require an individual who can work shifts and have own transport.
- **Mandatory requirements are**:_
- Completed Matric. Tertiary qualification an advantage
- Ability to work shifts
- Own transport
**KEY PERFORMANCE AREAS**
- Customer Support:
- Handle customer queries and complaints
- Operational Support
- Ensure drivers are on time for their shifts
- Assist the team in managing and filling the shifts
- Assist in directing drivers to stand off points when appropriate
- Attend to driver queries
**COMPENSATION PACKAGE**
- **Solid salary**:
- **Career development opportunities**:
- **Group life benefits**
**CANDIDATES MUST HAVE**
- Ability to maintain confidentiality
- Excellent communication and customer service skills
- Ability to wok under pressure and in a fast-paced environment
- Attention to detail
- Own transport and can work shifts
If you have a drive and meet the above requirements, submit your CV and motivational letter.
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
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