Training Manager

2 weeks ago


Johannesburg, South Africa AVI Limited Full time

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.
An exciting opportunity exists for a dynamic individual with who has a passion for training. This is your opportunity to work with quality brands that enrich our client's lives. This individual will be based at our Bryanston offices in Johannesburg.

**Line Manager**: Supply Chain Executive

**Job Specification**:
**Key Performance Areas**:
**Management of Training Department**:
Create training awareness and achieve training revenue target
- Design, development and sharing of information pertaining to coffee course brochures including course content, delivery methods, venue, qualification certification, course dates and fee structures.
- Frequent communication with Sales on Training Calendar and promote Coffee Academy courses.
- Achieve training NSV target.
- Deliver training reports per quarter by Channel, Customer group by region to identify training progress or needs.

Effective management of Training and Coffee Squad Department
- Ensure regional and Head Office training academy facilities are well equipped with competent Staff to execute Ciro Coffee Academy training courses.
- Responsible to ensure actual monthly expenses don’t exceed budget or LE.
- Submit annual budget and PF for commercial review and sign off.
- Ensure sufficient resource is available to fulfill the administration function (respond to customer training inquires, facilitate the booking and payment of trainees, update the training calendar, route planning for Coffee Squad, confirm bookings).
- Invoice training and events activities within SAP.
- Partner with relevant suppliers for training, and manage the service level agreement accordingly.
- Create a competent, passionate, motivated and customer centric team to deliver the Ciro Training Strategy.
- Approve departmental overtime.
- Staff leave planning.
- Identify talent and develop career plans.
- Ensure compliance to NBL policies and procedures

Design, develop and launch training requirements within Ciro
- Support Key Accounts Managers and Regional Sales on training requirements.
- Design and develop professional training material and courses to meet business needs.
- Design and execute training programs to upskill consultants and technicians.
- Deliver a LMS training platform with secure training material for customers.
- Represent Ciro at coffee competitions, formal events and drive customer participation.
- Oversee the coffee bar and standard of excellence in coffee delivered at the coffee bar to customers during operational hours.

Promote the Coffee Squad
- Create marketing brochures to promote the coffee squad services for prospective new customers.
- Regular meetings with Key account managers and regional teams to identify needs and gaps for the coffee squad to assist with in cup coffee quality improvements and training needs at customers, must be a paid service.

**Deliver customer excellence**:

- Ensure Coffee Squad evaluations meets the requirements of Ciro and the customer (Content, Drink recipe and Configuration, Frequency of audit).
- Forward planning and scheduling of customer visits.
- Track achievement of planned schedule.
- Ensure CORE, SAP, Roadshow are configured to achieve coffee squad evaluations.
- Ensure Coffee Squad members have the correct tools and spares available and stock take is done on a regular basis.
- Request updates to SAP install base when required.
- Develop professional reporting for customers as well as Ciro management.

Coffee Quality and Blend Creation

**Customer Blend Creation**:

- Develop blend creations as required by customer
- Document blend profile (origin, taste, characteristics)
- Strategic motivation for the chosen blend.
- Source Blend samples from Premium Factory.
- Facilitate blend tasting sessions with sales and customers.

Build good working relationships with the Premium factory.
- Monthly factory visits to do a walk about and attend quality and sample tasting in the lab
- Understand the various Roasting profiles used at Ciro and their impact on Coffee taste
- Understand the Ciro Blend Profiles.
- Understand the Coffee Origin procurement plan

Be Informed about Coffee Innovation
- Research Coffee Innovation and share within Ciro.
- Conduct Competitor tasting.
- Participate in Quality tasting for Ciro Blends.
- Subscribe to relevant Coffee Industry media's to keep abreast of latest trends within the Coffee market.

**Qualifications and Experience**:

- Business related Degree
- Coffee cour


  • Training Manager

    5 hours ago


    Johannesburg, South Africa Synergy Contact Centre Full time

    **Job Purpose**: **Job Objectives**: - To deliver a clear vision and supporting strategy for the Academy. - To support with recruitment for all Academy staff and create a staff succession plan for the Academy. - To implement an operational / performance plan to deliver the strategic objectives based on Academy KPI outputs - To review these KPIs with all...

  • Training Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa PRR Recruitment Services Full time

    Training Manager – Randburg – RnegThe ideal candidate will be responsible for delivering training programs, instructional design, and program management.The position will work closely with sales, sector managers.Identify and help implement industry – leading practices.Build processes for repeatable and scalable programs.Define and track program...


  • Johannesburg, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in...


  • Johannesburg, South Africa Recruitment Matters Africa Full time

    Our client is looking to employ a Natioanl Training Manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced...


  • Johannesburg, South Africa B. Braun Medical (Pty) Ltd. Full time

    B Braun Medical (Pty) Ltd based in Johannesburg, South Africa require the services of a Training Manager to facilitate the training functions at our Avitum regions. B Braun is a leading medical device and pharmaceutical company, which currently has more than 63,000 employees globally, and offices and production facilities in more than 60 countries. Its...

  • Operations Intern

    6 days ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Grade 12 - BCom degree in any of the following fields: o Business Management - Economics - Project Management - Operations Management - Accounting Preferred requirements: - Excellent communication skills - Constant attention to detail and accuracy - Ability to see tasks and projects through to completion - Ability to work at a...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary As...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    **Miscellaneous** **JHB North** ***: **JOB OUTLINE** **TRAINING FACILITATOR** **JOHANNESBURG** **Reports to**: Human Capital and Transformation Director *** **Qualifications**: - Tertiary Qualification in Education or other relevant field **Experience**: - 3- 5 years Teaching/lecturing experience, preferably with adults / 3-5 years adult education...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    **Educator/Lecturer ~ Training and Development** **JHB North** ***: **Training Facilitator** **Johannesburg North** **SALARY PACKAGE - R240 000 - R360 000 (TCTC gross per annum)** **JOB OUTLINE** **Reports to** - Human Capital and Transformation Director **Qualifications**: - Tertiary Qualification in Education or other relevant...

  • Training Supervisor

    2 days ago


    Johannesburg, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central - R 25 000 - R 35 000 Hyde Park, Johannesburg. Opportunity exists for Training Supervisor with strong analytical and leadership as well as a creative flair to join dynamic company within the Telecommunications industry. **Responsibilities**: - Collate, validate, and process data from a number of sources - Converting the data into...


  • Johannesburg, South Africa Worxs4U Recruitment Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Training Coordinator- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Training Coordinator job vacancy in Bedfordview, Johannesburg.**: Our client a multi-national company is looking for a dynamic person...


  • Johannesburg, South Africa Triple-O Graduates Full time

    SETA registered training facilitator is wanted on a contractual basis for a number of training projects starting mid-September in various parts of Gauteng. **Duties and Responsibilities** Training: - In-class theory - In-class Practicals - e-Learning and Webinars - Assist in development and manage the development of training material. - Provide support in...

  • Training Officer

    6 days ago


    Johannesburg, South Africa HR Xchange Full time

    This established and fast-growing Logistics service provider with branches across South Africa offers a supportive culture with great opportunities for growth and development. **Training Officer** **Kempton Park** **Salary is between R25000 and R27000 per month (cost to company)** **Permanent** *** As the **Training Officer**, you will take...

  • Sales Intern

    2 weeks ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: **Relevant bachelor’s degree (or equivalent)** - Digital intelligence - Good time management Preferred requirements: - 0 to 2 years working experience in call centre or outbound sales environment post-graduation - Excellent communication skills (both verbal and written) - Good interpersonal skills Program objective: - Attract and...


  • Johannesburg, South Africa Training Force Full time

    Inherent requirements: **Relevant bachelor’s degree (or equivalent) in Business Administration** - Digital intelligence - Good time management Preferred requirements: - 0 to 2 years working experience post-graduation - Excellent communication skills (both verbal and written) - Good interpersonal skills Program objective: - Attract and develop a talent...


  • Johannesburg, South Africa Sentinel Staffing Services Full time

    **Training** - Facilitate and assess training in the following formats: - In-class theory sessions - In-class practical sessions - Webinars (when required) **Training Facilitation** - Ensure course delegates meet the course requirements. - Conduct assessments for theory (in-class) and practical sessions. **Course Development** - Knowledge Centre online...


  • Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Matric and / or relevant tertiary qualification - Minimum 3 years’ experience as a Recruiter - Bulk recruitment experience - Problem solving skills - Good communication skills (both written and verbal) - Computer literate (MS Office) with good Excel skills - Valid driver’s license Preferred requirements: - Experience working...

  • Training Supervisor

    4 days ago


    Johannesburg, South Africa Dynexity Full time

    My client in the Telecoms industry is looking for a Project & Training Supervisor to join their team. A completed degree is required to qualify as well as mandatory telecoms experience. Looking for someone who is enthusiastic with training/ coaching ability and people management skills. You will be required to manage telecoms projects, research latest...


  • Johannesburg, South Africa Energy at Work Projects Full time

    **Purpose: Perform administrative duties within the training department.** **KRA: Handle all administration and general office duties.** **Tasks/Activities**: - Assist with managing all training projects and meet deadlines. - File documentation (electronic and other). - Plan training and coaching schedules. - Plan and organise daily meetings and...


  • Johannesburg, South Africa Novo Nordisk Full time

    Would you like to be part of our SEMEEA Clinical Development Centre leadership team as we set out on a journey into new and exciting therapeutic areas and ways of working? Can you help us bring new treatments to patients, faster and smarter by leading and optimizing clinical quality and training? Then you could be our new Clinical Quality & Training Manager...