Training Manager

2 weeks ago


Johannesburg, South Africa AVI Limited Full time

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.
An exciting opportunity exists for a dynamic individual with who has a passion for training. This is your opportunity to work with quality brands that enrich our client's lives. This individual will be based at our Bryanston offices in Johannesburg.

**Line Manager**: Supply Chain Executive

**Job Specification**:
**Key Performance Areas**:
**Management of Training Department**:
Create training awareness and achieve training revenue target
- Design, development and sharing of information pertaining to coffee course brochures including course content, delivery methods, venue, qualification certification, course dates and fee structures.
- Frequent communication with Sales on Training Calendar and promote Coffee Academy courses.
- Achieve training NSV target.
- Deliver training reports per quarter by Channel, Customer group by region to identify training progress or needs.

Effective management of Training and Coffee Squad Department
- Ensure regional and Head Office training academy facilities are well equipped with competent Staff to execute Ciro Coffee Academy training courses.
- Responsible to ensure actual monthly expenses don’t exceed budget or LE.
- Submit annual budget and PF for commercial review and sign off.
- Ensure sufficient resource is available to fulfill the administration function (respond to customer training inquires, facilitate the booking and payment of trainees, update the training calendar, route planning for Coffee Squad, confirm bookings).
- Invoice training and events activities within SAP.
- Partner with relevant suppliers for training, and manage the service level agreement accordingly.
- Create a competent, passionate, motivated and customer centric team to deliver the Ciro Training Strategy.
- Approve departmental overtime.
- Staff leave planning.
- Identify talent and develop career plans.
- Ensure compliance to NBL policies and procedures

Design, develop and launch training requirements within Ciro
- Support Key Accounts Managers and Regional Sales on training requirements.
- Design and develop professional training material and courses to meet business needs.
- Design and execute training programs to upskill consultants and technicians.
- Deliver a LMS training platform with secure training material for customers.
- Represent Ciro at coffee competitions, formal events and drive customer participation.
- Oversee the coffee bar and standard of excellence in coffee delivered at the coffee bar to customers during operational hours.

Promote the Coffee Squad
- Create marketing brochures to promote the coffee squad services for prospective new customers.
- Regular meetings with Key account managers and regional teams to identify needs and gaps for the coffee squad to assist with in cup coffee quality improvements and training needs at customers, must be a paid service.

**Deliver customer excellence**:

- Ensure Coffee Squad evaluations meets the requirements of Ciro and the customer (Content, Drink recipe and Configuration, Frequency of audit).
- Forward planning and scheduling of customer visits.
- Track achievement of planned schedule.
- Ensure CORE, SAP, Roadshow are configured to achieve coffee squad evaluations.
- Ensure Coffee Squad members have the correct tools and spares available and stock take is done on a regular basis.
- Request updates to SAP install base when required.
- Develop professional reporting for customers as well as Ciro management.

Coffee Quality and Blend Creation

**Customer Blend Creation**:

- Develop blend creations as required by customer
- Document blend profile (origin, taste, characteristics)
- Strategic motivation for the chosen blend.
- Source Blend samples from Premium Factory.
- Facilitate blend tasting sessions with sales and customers.

Build good working relationships with the Premium factory.
- Monthly factory visits to do a walk about and attend quality and sample tasting in the lab
- Understand the various Roasting profiles used at Ciro and their impact on Coffee taste
- Understand the Ciro Blend Profiles.
- Understand the Coffee Origin procurement plan

Be Informed about Coffee Innovation
- Research Coffee Innovation and share within Ciro.
- Conduct Competitor tasting.
- Participate in Quality tasting for Ciro Blends.
- Subscribe to relevant Coffee Industry media's to keep abreast of latest trends within the Coffee market.

**Qualifications and Experience**:

- Business related Degree
- Coffee cour



  • Johannesburg, South Africa Mega Aero Training Academy (Pty) Ltd Full time

    **Job Summary**: A skilled skills development facilitator who is responsible for ensuring that there is a learning culture in the company as well as the identifying the correct training interventions for students to follow in their quest to improve their study, work and individual performance, to act as the intermediary between TETA and the company....

  • Training Manager

    5 months ago


    Johannesburg, South Africa Rentoza Full time

    Welcome to Rentoza! We're a South African company that's changing the game in retail and e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers. **The Role**: The Training Manager will ensure alignment between training objectives and business goals, working closely...

  • Training Manager

    8 months ago


    Johannesburg, South Africa Aspen Pharma Group Full time

    **Company Description** We are a global speciality and branded pharmaceutical company, improving the health of patients across the world through our high-quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability. Aspen is a dynamic organisation built on...

  • Training Manager

    3 days ago


    Johannesburg, South Africa Energy at Work Projects Full time

    An exciting career opportunity within Energy at Work Projects is now available!! We are currently in search of a skilled Training Manager; a self-starter who is looking for an opportunity to be part of an organisation that offers flexibility, accountability and the opportunity to establish a dynamic career in outsourced services. Backed by the expertise of...

  • Training Manager

    4 days ago


    Johannesburg, South Africa Boehringer Ingelheim Full time

    **Training Manager** **-** **230036** **Training Manager (ID: 230036)**: **OUR COMPANY** At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a...

  • Training Manager

    7 days ago


    Johannesburg, South Africa Synergy Contact Centre Full time

    **Job Purpose**: **Job Objectives**: - To deliver a clear vision and supporting strategy for the Academy. - To support with recruitment for all Academy staff and create a staff succession plan for the Academy. - To implement an operational / performance plan to deliver the strategic objectives based on Academy KPI outputs - To review these KPIs with all...

  • Training Manager

    7 days ago


    Johannesburg, South Africa Set Consulting Full time

    The Key Functional Responsibilities of the Training Manager includes but is not limited to:Ensure that SOP and general training material is updated, accurate and effective.Facilitate the SOP and general training and assess employees against the required learning outcomes.Develop, assess, and facilitate new training programs within the organisation.Coordinate...

  • Training Manager

    3 weeks ago


    Johannesburg, South Africa Helen Wilson Recruitment Full time

    Our client is currently in the process of appointing a full-time Training Manager. This is a unique opportunity for a professional to assist them in providing a valuable contribution to the development of the company **Salary**: R550 000 CTC per annum plus discretionary 13th cheque Location: Johannesburg *** **Requirements**: - A minimum of, LLB, B Com...

  • Project Manager

    3 weeks ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Matric - NQF Level 7 qualification in Project Management or equivalent - 7 to 8 years’ experience in similar role or industry Preferred requirements: - Strong written and verbal communications skills - Commitment to excellence, outstanding work ethic and attention to detail - Effectively communicate with Senior and Executive...

  • Project Manager

    7 months ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Matric - NQF Level 7 qualification in Project Management or equivalent - 3 to 5 years’ experience in similar role or industry Preferred requirements: - Strong written and verbal communications skills - Commitment to excellence, outstanding work ethic and attention to detail - Effectively communicate with Senior and Executive...

  • Project Manager

    8 months ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Matric - NQF Level 7 qualification in Project Management or equivalent - 7 to 8 years’ experience in similar role or industry Preferred requirements: - Strong written and verbal communications skills - Commitment to excellence, outstanding work ethic and attention to detail - Effectively communicate with Senior and Executive...

  • Training Manager

    5 days ago


    Johannesburg, South Africa Afrika Tikkun Inc Full time

    **VACANCY: Training Manager** You will be responsible for the following: **JOB ROLE**: **Lead** - Compile Project plans, project budgets for the various interventions that is delivered, ensure compliance to SLAs pro-actively identify and deal with risk & issues that impact on projects deliverance negatively **Client interaction** - Responsible for...

  • Seta Manager

    3 weeks ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - NQF Level 7 qualification - Minimum 7 to 8 years’ experience in a similar role or industry - Excellent communication skills (both written and verbal) - Proficient in Microsoft Excel, Word, and PowerPoint (intermediate level) - Valid drivers’ license Duties and responsibilities: - Set and maintain high standards of national...

  • Training Manager

    5 days ago


    Johannesburg, South Africa Afrika Tikkun Full time

    Gauteng , JHB - Central **VACANCY: Training Manager** You will be responsible for the following: **JOB ROLE**: **Lead**: - Compile Project plans, project budgets for the various interventions that is delivered, ensure compliance to SLAs pro-actively identify and deal with risk & issues that impact on projects deliverance negatively **Client...

  • Key Accounts Manager

    3 weeks ago


    Johannesburg, South Africa Training Force Full time

    Inherent requirements: - Matric - 7 to 8 years of experience in a similar industry and / or role - Skilled in Microsoft Excel, Word, and PowerPoint (Advanced) Preferred requirements: - NQF level 7 qualification in project management or a similar field Duties and responsibilities: - Act as the main point of contact between the client and the internal...

  • Sdl Training Manager

    4 months ago


    Johannesburg, South Africa Empoweryst Full time

    Work externally with multiple clients to assess and manage their training and skills development needs, ensuring compliance with the Skills Development Levy (SDL) regulations. This role includes advising clients on creating and submitting Annual Training Plans (ATP) and Workplace Skills Plans (WSP), coordinating with external training providers, and...

  • Training Manager

    2 weeks ago


    Johannesburg, South Africa NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...


  • Johannesburg, South Africa H2R Africa Full time

    PLEASE NOTE THIS IS A FIXED TERM CONTRACT POSITION. ONLY APPLY IF YOU QUALIFY IN FULL. **Education** Degree Human Resources / Training and Development Min 5 years training, development and management experience and 2 3 years in a management role People Management experience is Essential Achievement track record academic Leadership track record SDF, Assessor...


  • Johannesburg, South Africa ALOS Innovative Workforce Solution (Pty) Ltd Full time

    Identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. Evaluate level of technical personnel and training of improvement of technical employees. Facilitate, assess and moderate training, budgeting for training needs, facilitate/assess and moderate specific...


  • Johannesburg, South Africa Training Force Full time

    Inherent requirements: **Relevant bachelor’s degree (or equivalent) in Business Administration** - Digital intelligence - Good time management Preferred requirements: - 0 to 2 years working experience post-graduation - Excellent communication skills (both verbal and written) - Good interpersonal skills Program objective: - Attract and develop a talent...