Public Relations Agent

Western Cape, CPT - Northern Suburbs - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and...

Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our** Cape Town International Airport**. The successful applicant** **will report to the **Manager: Base Airport** **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

**THIS POSITION REQUIRES RECENT CAR RENTAL EXPERIENCE** A challenging role for a Car Rental Supervisor at a thriving business. We are looking for a Senior Rental Agent with excellent leadership skills to take the reins and supervise a busy team. You will be required to manage staff, problem solve, control shift roster, and handle administrative tasks. We...

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

**Role purpose** Responsible for developing and implementing effective communication strategies to promote the organization's brand, products, services, or key messages. The primary goal is to ensure consistent and clear communication both internally within the organization and externally to various stakeholders, including clients, partners, media, and the...

The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related queries - To...

**Query Handling** - Interpret and resolve queries by providing accurate account, product and / or service related information aligned to the Standard Operating Procedures - Access various systems as required to resolve queries and / or complaints and accurately update information - Escalate relevant queries to stakeholders to ensure resolution - Capture the...

**Manage daily operations**: - Ensure all employees comply with policies and procedures to limit risk to the business and end customer - Ensure Quality standards are achieved within agreed SLA - Drive activations in line with budget - Manage the processing of supporting documentation within the turnaround time commitments to affinities - Submit all daily...

**Manage daily operations**: - Ensure all employees comply with policies and procedures to limit risk to the business and end customer - Ensure Quality standards are achieved within agreed SLA - Drive activations in line with budget - Manage the processing of supporting documentation within the turnaround time commitments to affinities - Submit all daily...

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Main Activities** **1. **Manage daily operations** -...

**RESPONSIBILITIES**: - Identify possible webchat errors and report them to management. - Update trader’s information on the Call centre portal. - Identify and escalate priority issues to relevant department. - Follow up on traders/ customer’s chats. - Being able to report their daily duties on a monthly basis. - Proven ability to build traders...

**RESPONSIBILITIES**: - Identify possible webchat errors and report them to management. - Update trader’s information on the Call centre portal. - Identify and escalate priority issues to relevant department. - Follow up on traders/ customer’s chats. - Being able to report their daily duties on a monthly basis. - Proven ability to build traders...

Western Cape, CPT - Southern Suburbs - R 20000 - R 32000 Monthly Basic Salary (Market related, Negotiable) S/Subs Company needs the skills of an experience CRM agent for the shipping / export division S/Subs Company needs the skills of an experience CRM agent for the shipping / export division Matric 3 years exp in the same type of position Good overall...

The role's main purpose is to action and resolve Collections queries via telephone to meet the objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative, and account-related queries - To achieve customer...

Western Cape, CPT - Northern Suburbs - R 10000 - R 18000 Monthly Basic Salary (Negotiable) Western Cape N/Subs company requires the expertise of an experienced Team Lead to manage a team of inbound Salespeople Western Cape N/Subs company requires the expertise of an experienced Team Lead to manage a team of inbound Salespeople Matric/ N3 essential 3 Year...

**JOB PURPOSE** JOB PURPOSE The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Main Activities: - Dealing with outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related...