Quality Assurer

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

**KEY RESPONSIBILITIES** **Operational efficiency** - Contribute to the creation and implementation of best practice processes and procedures to aid and improve operational performance and timeous release of product to market. - Contribute to timeous implementation of QA projects. **Operational activities**: - Conduct, manage and coordinate batch release...

**KEY RESPONSIBILITIES** *** **Strategy and Development** - Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance - Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems...

**Drive effective and efficient quality assessments.** - Assess our quality as pre-determined by call monitoring sheet ensuring that 9 reps per day (18 calls) are achieved - Relate feedback and results in a manner that maintains and enhances self-esteem with the view of highlighting and coaching to ensure compliance - Evaluate and record the quality and...

About the role: Ensure GMP Standards: Work closely with our Production Pharmacist to ensure GMP standards are strictly adhered to. Keep an eye out for any abnormalities and take action when needed. Batch Release: Ensure accurate and timely release of bulk and packaged stock. Review manufacturing and packaging documents meticulously under the guidance of...

**Query Handling** - Interpret and resolve queries by providing accurate account, product and / or service related information aligned to the Standard Operating Procedures - Access various systems as required to resolve queries and / or complaints and accurately update information - Escalate relevant queries to stakeholders to ensure resolution - Capture the...

To action, resolve or escalate a range of customer queries or complaints via various communication channels in a professional and customer centric manner and perform administrative functions relating to store maintenance and staff card reconciliations. **Query Handling** - Interpret and resolve queries by providing accurate account, product and / or service...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Automotive Project Manager is required for an international company in Cape Town. BEng or Master’s (Mechanical or Electrical or Mechatronic Engineering). 7-10 years of proven experience as PM in the automotive industry. **Automotive Project Manager (Mechanical/ Electrical/Mechatronic Engineering)** Cape Town Minimum requirements and experience: - BEng...

Grab this opportunity where you will be given the chance to study and work **AT THE SAME TIME**! We are offering a 12 month Learnership programme where successful applicants will attend classroom-based training combined with practical on-the-job work experience in our Customer Services team to obtain a nationally recognised qualification in Contact Centre...

Solar Electrician - Cape Town Northern Suburbs Our client is a reputable and established company based in the northern suburbs of Cape Town. With a commitment to delivering top-notch electrical and solar solutions, they take pride in providing their clients with reliable and efficient services. Due to continued growth, the director seeks to appoint a...

Nautilus Pharma, a distinguished South African company with over 75 years in the pharmaceutical sector, specializes in developing premium complementary medicines, health supplements, and nutraceuticals across various dosage forms. Adhering strictly to international Good Manufacturing Practice (GMP) standards, all products undergo rigorous manufacturing and...

Ready to make a big impact in the **food production** world? NDC Personnel & Contractors, in collaboration with an **FMCG** partner in the **Western Cape**, is actively seeking a **QA Supervisor** to implement food safety standards throughout the facility and ensure everything runs smoothly! Serve as an essential figure in upholding food safety standards...

My client is seeking an Assessor and Facilitator to join their dynamic team. The company is based in Century City in the Western Cape. A relevant qualification in Education, Training, or a related field on NQF 6 and higher Assessor and Moderator certification for NVC (New Venture Creation) qualification on NQF Level 2and NQF Level 4. Assessor and Moderator...

**Western Cape**, CPT - Northern Suburbs** **R 25000 - R 35000 Monthly Cost To Company** As an Electrical Support Technician, you will play a crucial role in providing technical support and troubleshooting assistance to clients who perform solar and renewable energy installations in various settings, including households and businesses. You will be...

The main purpose of this position is to take responsibility for the effective management and training of the laboratory employee compliment; execution and continuous maintenance of the laboratory functions, procedures, and test methods; ensuring effective operation, maintenance, and calibration of laboratory equipment and instruments on all sites; and the...

**Job purpose** **Performance** - Achieve agreed upon targets and outcomes as directed by management within schedule - Reach out to customers through cold calling of pre-qualified leads to promote and sell private label card account; and/or process customer initiated accounts - Establish, develop and maintain positive business and customer relationships...

We have an opportunity for a skilled Contact Centre Consultant in the Customer Services Department. As a Contact Centre Consultant, you would be required to provide immediate call solutions to Customers in an efficient manner and with a positive attitude, thereby portraying a professional company image whilst striving for Customer Satisfaction. The Contact...

We have exciting & challenging positions available for individuals who are highly meticulous and experienced, who enjoys working in a performance driven environment. The purpose of the Contact Centre Consultant is to provide immediate call solutions to Customers in an efficient manner and with a positive attitude, thereby portraying a professional company...