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Collection Team Leader
4 weeks ago
Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team.
**REQUIREMENTS**:
- Matric Certificate
- Tertiary qualification or course is advantageous, but not required
- 5 years of debt collection call center experience, 2 years of management experience in debt collection
- Strong debt collecting skills with a proven track record
- Microsoft office proficency and experience in reporting
- Excellent communication skills
- Knowledge of the Debt Collectors Act and POPIA
- Assisting of new hires such that they are productive on the floor in the shortest possible time frame.
- Complaint and escalation management
- Client Interaction, where required - Daily/Weekly/Monthly.
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (required)