In-house Travel Coordinator

2 weeks ago


Cape Town, South Africa Time Personnel Full time

Job Overview

**Expiration date**:
29 February 2024

**Location**:
Cape Town, Western Cape

**Job Title**:
In-house Travel Coordinator

**Education Level**:
High School / Matric

**Job Level**:
Intermediate

**Minimum Experience**:
1 - 3 Years

In-house Travel Coordinator - Cape Town.

Are you the go-to person for travel arrangements, within a busy organization? Our growing, exponentially busy client, is looking for an all-rounder who is happy to make all travel arrangements, including flights, visas, accommodations and restaurant bookings, when needed.

You need to have high energy, be calm under pressure, helpful and adaptable to manage all levels of staff and their travel requirements. Get to work within the most dynamic and exciting team and futuristic office space

**Salary**: negotiable dependent on experience.

**Requirements**:

- Matric, relevant qualification in travel and tourism advantageous
- Minimum of 2-3 years of experience as a travel agent or coordinator
- Strong knowledge of domestic and international travel destinations
- Experience in online travel booking platforms, reservation systems, and ticketing procedures
- Multitasking, prioritizing and manage time effectively
- Attention to detail to ensure accuracy in bookings, itineraries, and travel documents
- Problem-solving skills to address travel-related issues and conflicts promptly
- Fluency in multiple languages is a plus, depending on specific employee groups
- Visa appointments and paperwork experience to a certain extent
- Microsoft Office Suite i.e. word, excel, PowerPoint and Visio - intermediate to advanced level of proficiency
- Sage x3 experience essential
- Experience in handling complex travel arrangements, including group bookings, corporate travel, and international destinations
- Knowledge of current industry laws, regulations, and ethics pertaining to the travel industry

**Duties and Responsibilities**:

- Keeping track of travel and costs arrangements
- Correspondence with the travel agent, employees and Head of Teams
- Ensuring that travel request forms and approvals are maintained and filed
- Interacting with clients and employees to determine their travel requirements, preferences, and budget constraints
- Researching and providing appropriate travel options, itineraries, and packages to get the best SLA’s in place as well as the best prices
- Booking flights, accommodations, transportation, covid testing, vaccinations and other travel-related services on behalf of clients and employees
- Advising clients and all employees on travel regulations, visa requirements, and insurance options
- Driving all communications with regards to clients and all employees on travel & accommodation arrangements
- Handling various administrative tasks, including preparing and maintaining travel records, purchase orders, invoices, and booking confirmations
- Developing and maintaining relationships with travel suppliers, such as airlines, hotels and service providers
- Staying updated on industry trends, new travel destinations, and special offers to provide employees and the Office Manager with the most relevant and value-added advice
- Assisting employees with travel emergencies, changes, cancellations, and rebooking as required
- Supporting the full turnkey process of bid submissions and all the logistics entailed
- Supporting the Marketing & Communications team with travel and logistics for conferences and events



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