Key Account Manager- Technology Sector Lead

1 week ago

Johannesburg, South Africa DHL Full time

**Key Account Manager
- Technology Sector Lead**

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for **Key Account Manager
- Technology Sector Lead **in **South Africa**. In this specific position you will Execute global/regional Technology sector strategy on country level, manage relationship with CSI/MNC and win, retain and develop strategic Technology customers.

**_
Join us in connecting people and improving lives_**

**In this Key Account Manager
- Technology Sector Lead position**
- You will manage the relationship of a defined number of CSI/MNC and SC customers and prospects in the Technology sector, serving as the primary contact for the customer and coordinating the account with regards to Trade Lane involvement.
- You will seek and prospect for Strategic Customer targets to win new customers in the Technology sector.
- You will ensure that Key Account activities are aligned with the global/regional Technology sector strategy.
- You will deliver the regional and country customer budget by maintaining a healthy pipeline, good contractual performance, and proactive thinking.
- You will work on regional customer initiatives and implement global business plan contents for the Technology sector.
- You will collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
- You will coordinate with Program Managers on account planning, customer enquiries, and business reviews.
- You will consult regional/global sector Heads on potential solutions and best practices in relation to the Technology sector.
- You will maintain knowledge and awareness of competing products/services, discount, and pricing structures in the Technology sector, and how best to service and motivate key accounts to stay with the business.
- You will ensure that profitable sales volume and strategic objective targets are met through assessing, clarifying, and validating consumers’ needs on an ongoing basis.
- You will lead solution development for the identified improvement areas, coordinating the involvement of any relevant business personnel, and develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
- You will take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon.
- You will review target achievement and create reports for senior management.
- You will respond to customer enquiries/complaints.
- You will conduct high-quality presentations of the entire range of standardized products to customers.
- You will develop target lists of new business within the existing portfolio and continuously review and update the pipeline.
- You will negotiate with Technology customers on contractual terms of service provision that are aligned with corporate sales policy and procedures.
- You will adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
- You will prepare and realize planned sales calls, reporting activities, quotes, sales calls, and other information through the customer database system, i.e., Sales360.
- You will maintain Sales360 record keeping and estimate preparation and follow-ups.
- You will constantly improve your professional skills by attaining relevant certifications.

**Now, here’s what we need from you.**
- Good understanding of the Technology sector in the forwarding industry.
- Experience with customers
- Ability to identify customer needs by gathering information and building long term relationships.
- Ability to work in a team environment and transfer of knowledge to team members
- Ability to work under extreme pressure with mínimal supervision.
- Ability to communicate effectively on all levels
- Ability to use initiative and be a self-starter
- Creativity and problem-solving capabilities
- Ability to use sound judgment, manage risk and anticipate impact on overall business
- Minimum of 4 years in working experience in a marketing/operations/ sales position.
- A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field

  • Key Account Manager- Technology Sector Lead

    3 days ago

    Johannesburg, South Africa DHL Full time

    Job title : Key Account Manager- Technology Sector Lead Job Location : Gauteng, Johannesburg Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries In this Key Account Manager- Technology Sector Lead position You will manage the relationship of a defined number of CSI/MNC and SC customers and prospects in...

  • Key Account Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Responsibilities: - Develop and maintain relationships with key clients in the renewable energy sector. - Understand clients' energy needs and provide tailored renewable energy solutions. - Collaborate with cross-functional teams to ensure successful project delivery. - Identify new business opportunities and drive revenue growth. - Prepare and deliver...

  • Retail Key Account Manager

    6 months ago

    Johannesburg, South Africa Jelocorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Key Account Manager

    1 month ago

    Johannesburg, South Africa Network Recruitment Full time

    Responsibilities: Develop and maintain relationships with key clients in the renewable energy sector. Understand clients' energy needs and provide tailored renewable energy solutions. Collaborate with cross-functional teams to ensure successful project delivery. Identify new business opportunities and drive revenue growth. Prepare and deliver presentations...

  • Key Account Manager

    6 months ago

    Johannesburg, South Africa Black Pen Recruitment Full time

    Our client is a prominent software development firm renowned for its expertise in crafting payment solutions tailored for banks and financial services across Africa. Since its inception as a small startup in 2005, our client has experienced steady growth, now serving over 35 customers in 13 countries. Their solutions cover the entire spectrum of payment...

  • Isp Key Account Manager

    6 months ago

    Johannesburg, South Africa Jelocorp Full time

    Our client, a leader in the consumer and SMB networking sector, is actively seeking an accomplished ISP Key Account Manager to strengthen our presence in the Internet Service Industry (ISP) industry. If you process a proven track record in key account management within the ISP sector, a deep understanding of industry dynamics, and a strategic approach to...

  • Retail Sector Account Management Lead

    3 weeks ago

    Johannesburg, Gauteng, South Africa Ogilvy South Africa Full time

    About the Role:As a Group Account Director at Ogilvy South Africa, you will play a pivotal role in driving client satisfaction, growth, and profitability within the retail sector. With 5-10 years of experience in account management, you will lead a team and manage a portfolio of clients, utilizing your exceptional project management, communication, and...

  • Key Account Manager

    2 months ago

    Johannesburg, South Africa Network Recruitment Full time

    Responsibilities: Develop and maintain relationships with key clients in the renewable energy sector. Understand clients' energy needs and provide tailored renewable energy solutions. Collaborate with cross-functional teams to ensure successful project delivery. Identify new business opportunities and drive revenue growth. Prepare and deliver presentations...

  • Key Account Manager

    2 months ago

    Johannesburg, South Africa Network Recruitment Full time

    Responsibilities:Develop and maintain relationships with key clients in the renewable energy sector.Understand clients' energy needs and provide tailored renewable energy solutions.Collaborate with cross-functional teams to ensure successful project delivery.Identify new business opportunities and drive revenue growth.Prepare and deliver presentations to...

  • Account Technology Strategist

    6 months ago

    Johannesburg, South Africa Microsoft Full time

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

  • Sector Lead: Energy

    6 months ago

    Johannesburg, South Africa Nedbank Full time

    **Job Purpose** - To originate and provide deal flow across all relevant product areas of Nedbank Corporate and Investment Banking (NCIB) and the Nedbank Group, assume accountability for the direction, market growth and sustainable performance of the Energy Sector and own and run a portfolio of key clients in the sector, in order to drive revenue income for...

  • Renewable Energy Sector Account Strategist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Overview:The Renewable Energy Sector Account Strategist plays a crucial role in Network Recruitment by fostering key client relationships and driving business growth in the renewable energy sector.About the Role:We are seeking an experienced sales professional to join our team as a Renewable Energy Sector Account Strategist. This is a unique opportunity...

  • Accounts Lead

    8 months ago

    Johannesburg, South Africa HR Studio Full time

    **We're looking for** This key role goes beyond conventional financial management, serving as a strategic influencer in shaping our trajectory within the dynamic digital property management sector. **Who are you?** - Strong analytical skills, enabling the assessment of financial risks and identification of continuous improvement opportunities. - Excellent...

  • Account Management

    1 month ago

    Johannesburg, South Africa Microsoft Full time

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Key Accounts Manager

    6 months ago

    Johannesburg, South Africa Reflex Solutions (Pty) Ltd Full time

    At Reflex Solutions within our specialized carrier services, we are an integral part to our customers carrier network requirements and are very key to the success of widescale and high-volume coverage requirements in South Africa. We require an individual who is highly experienced in translating carrier, DWDM, GPON, PON, Active Ethernet and many more...

  • Key Account Manager

    6 months ago

    Johannesburg, South Africa BlueSky Full time

    We are **BlueSky**: - Africa's 12th-fastest growing company, a leading design-led digital transformation consultancy, and we're looking for great people to work with. We're on a mission to be the biggest and best (in the eyes of our people, our competitors and our clients) Cloud Consulting company in Africa by 2027, and we need authentic, talented people...

  • Executive Account Manager

    6 months ago

    Johannesburg, South Africa GE HEALTHCARE Full time

    **Job Description Summary**: This is an opportunity for the skilled Executive Account Manager - Public Sector South Africa be responsible for building, managing and leading the Public Sector strategy for public Accounts for new and existing customers direct & indirect. The role’s responsibility is to create and execute the Public Sector commercial strategy...

  • Key Account Manager

    6 months ago

    Johannesburg, South Africa Worldwide Positions Full time

    -Remuneration: to be discussed Benefits: Medical aid, pension fund Location: Johannesburg Remote work: Not Applicable Education level: Matric Job level: Mid Type: Permanent Reference: Pack KAM/NBD JHB Company: Worldwide Positions **Job description**: Key Account Management and new business development - packaging for the FMCG sector. Able to open...

  • Key Account Manager

    6 months ago

    Johannesburg, South Africa Worldwide Positions Full time

    -Remuneration: to be discussed Benefits: Medical aid, pension fund Location: Johannesburg Remote work: Not Applicable Education level: Matric Job level: Mid Own transport required: Yes Type: Permanent Reference: Pack KAM/NBD JHB Company: Worldwide Positions **Job description**: External Sales and Key Account Management, including new business...

  • Key Accounts Manager

    6 months ago

    Johannesburg, South Africa SciStaff Full time

    *Relevant degree in Food Technology or equivalent and 5+ years’ experience in sales or food science in FMCG. Valid driver’s license. *_ - Location: - Johannesburg - Description: - A leading food ingredient manufacturer is seeking a Key Accounts Manager to join their team. The duties will include, but are not limited to, achieving budget requirements,...