Retail Sector Account Management Lead
1 month ago
About the Role:
As a Group Account Director at Ogilvy South Africa, you will play a pivotal role in driving client satisfaction, growth, and profitability within the retail sector. With 5-10 years of experience in account management, you will lead a team and manage a portfolio of clients, utilizing your exceptional project management, communication, and business development skills.
Key Responsibilities:
- Client Relationship Management:
- Cultivate strong relationships with senior client contacts, serving as a strategic advisor to identify opportunities and provide solutions that exceed expectations.
- Conduct regular client health checks and present quarterly reports, engaging clients in co-owning changes and adjustments to project scope and deliverables.
- Team Leadership and Development:
- Lead, motivate, and mentor a high-performing account team, fostering a collaborative and supportive environment.
- Conduct regular one-on-one sessions and performance reviews, driving high-performance career conversations.
- Strategic Planning and Execution:
- Develop and present compelling proposals and strategies that align with client objectives, overseeing the execution of integrated marketing campaigns.
- Manage project budgets, including cost estimates, invoicing, and tracking profitability.
- Media Relations:
- Develop media relations strategies, cultivating strong relationships with key media contacts.
- Oversee the drafting of press releases, media alerts, and other communication materials, managing media events and addressing potential crises.
- New Business Development:
- Participate in new business pitches and presentations, conducting market research and identifying new business opportunities.
Qualifications:
- Proven experience in a similar account management role, with a strong understanding of the retail industry and current trends.
- Exceptional project management, budgeting, and time management skills, along with outstanding communication, presentation, and interpersonal skills.
- Proven ability to build and lead high-performing teams, with a proactive and solutions-oriented approach to problem-solving.
Earned Salary: R1,200,000 - R1,500,000 per annum
About Us: At Ogilvy South Africa, we are committed to delivering exceptional results and innovative solutions for our clients. We are seeking a highly motivated and results-oriented individual who is eager to take on a challenging and rewarding role.
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