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Advanced Client Service Agent
2 weeks ago
To ensure client and product retention by providing pre
- and after-sales service across the entire value chain for multiple channels and brands in a contact centre environment, whilst complying with strict regulations
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical knowhow to identify, solve and escalate problems
- Handles the pre
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers customer service through adherence to quality service standards
Application Closing Date
01/06/24
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Advanced Client Service Agent
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