Customer Experience Manager

Customer Experience Manager The role: We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills, to move our company from strength to strength. A Customer Experience...

We are looking for a Customer Experience Manager to join our team at Pepkor Speciality. As a key contributor, you will be responsible for providing superior customer services by achieving optimum turnover results and customer services through merchandise, presentation, staff motivation, and development that is customer focused.Key ResponsibilitiesEffectively...

Job DescriptionTo deliver exceptional customer experiences by being approachable, empathetic and knowledgeable about our products and services.Connect with customers through various channels to understand their needs and provide tailored solutions.Converse with customers in a clear and concise manner to ensure they fully understand the products and services...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional service to our high-net-worth clients. This involves actively listening to their needs, resolving complaints in a timely and professional manner, and providing...

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...

Job Summary:OneCall24 Limited is seeking a results-driven Customer Booking Experience Manager to lead our customer-facing booking operations. As a key member of our operations department, you will be responsible for delivering exceptional customer experiences through efficient and effective booking processes.The ideal candidate will have strong leadership...

Job DescriptionLumina Personnel is seeking an exceptional Luxury Customer Experience Manager to join our team.About UsLumina Personnel is a leading provider of high-end architectural design and luxury services. We are dedicated to delivering exceptional experiences for our clients, and we need talented professionals like you to help us achieve this goal.Key...

Job Overview:The Customer Experience Head will be responsible for ensuring customer satisfaction by delivering in full and on time. This role involves managing the warehouse to operate within standard operating procedures, resolving customer complaints and queries, and establishing strong customer relationships.Key Responsibilities:Ensure accurate delivery...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by...

About the RoleWe are seeking a highly motivated and customer-focused Universal Advisor to join our team. This role involves working closely with customers to understand their needs and providing tailored solutions to meet those needs.Main AccountabilitiesCustomer Needs Assessment: Conduct thorough assessments of customer needs, identifying opportunities to...

**About Us:Dis-Chem Pharmacies is a leading healthcare retailer that provides a wide range of products and services to its customers.We are committed to delivering exceptional customer service and ensuring that our customers receive the best possible experience when shopping with us.About the Role:We are seeking a highly skilled Customer Experience...

**MAIN PURPOSE OF THE ROLE** The CS Analyst will be responsible for gathering, interpreting, and using complex data to develop seamless reporting to stakeholders. The reports need to include actionable steps that will improve processes and optimize results. Review robust information and analyse to provide trends or areas for improvement. **DUTIES AND...

Job summaryWe are in the market for a Customer Experience Specialist (Spanish or Dutch Speaker) to join our team. As a Customer Experience Specialist, you will engage with external customers and internal stakeholders through various communication channels, execute DigiCert's validation process according to internal documentation, and analyze validation...

We're looking for a Customer Experience Strategist to drive the digital transformation of our customer journey.As a key member of our team, you will lead quality engagements across all touchpoints and ensure a seamless brand experience.You will leverage data insights to enhance customer experiences and influence change within the business.The ideal candidate...

Key ResponsibilitiesTo engage and support staff to achieve all KPIs through effective coaching, performance management, and career progression.To ensure successful delivery of any project by engaging with stakeholders and managing risks.To practice due diligence when interpreting and reporting data and improve team performance and processes.To maintain...

**MAIN PURPOSE OF THE ROLE** We are keen to find a Head of Customer Experience to run our Customer Service Department and ensure our customers experience a great end to end journey. In this role, you will manage a team of Customer Service/Retentions Agents and implement an omni-channel successful customer journey. You must be able to adapt to technological...

Are you passionate about delivering exceptional customer experiences and driving sales growth? We are seeking a skilled Sales Associate to join our dynamic team at TFG Home Division.As a Sales Associate, you will be responsible for:Representing the Brand: Promoting TFG Home Division's brand values and products to customers.Meeting Sales Targets: Identifying...

A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs.The purpose this role is to deliver all operational and commercial performance metrics across your business stream through the...

About the RoleTo excel in this position, you will be responsible for delivering exceptional customer experiences by being empathetic and responsive to their needs. This involves providing helpful solutions and products aligned with their requirements while adhering to established policies and procedures.Key ResponsibilitiesConverse with customers in a manner...

Pedros Chicken - Job DescriptionThis role is ideal for individuals who thrive in dynamic environments and take pride in providing top-notch service to customers.Main Responsibilities:Ability to stand for extended periods and adapt to changing work scenarios.Maintain a clean and organized workspace, adhering to health and safety standards.Develop effective...