![World Sports Betting (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
CRM & Affiliate Coordinator
4 weeks ago
**PURPOSE**: To oversee the CRM strategy implementation and ensure campaigns are set up, executed and monitored correctly. To assist with Affiliate partner marketing from exception to reporting.
**ESSENTIAL FUNCTIONS**:
- Oversee the execution of strategies as required by the marketing head and customer support teams
- Manage daily campaigns and oversee reporting of campaign success rates
- Act as the intermediary between CRM software providers/Tech team and Marketing team
- Ensure Design and content teams are briefed on campaign calendars and requirements
- Ensure CRM campaigns are accurate and effective
- Work with the Marketing team on strategy plans for CRM campaigns
- Assist the Content team with planning of campaigns.
- Drive the identification and onboarding of new affiliate partners
- Oversee monthly affiliate reporting and communications
- Ensure content and marketing communication portals are always up to date for affiliate partners
**REQUIRED SKILLS**:
- Matric
- Degree in Communication, Customer Service or related
- 3+ years’ work experience in CRM or Affiliate Marketing
- Excellent professional analytical, writing and interpersonal skills
- Strong communication skills
- Ability to work independently in a fast-paced environment while supporting team responsibilities and goals
- Experience using CRM programs and Affiliate tracking tools advantageous
- Understanding of Affiliate marketing in the gaming environment.
- Social and emotional awareness to tailor interactions for individual customers
- Ability to collaborate well with other customer care team members
- Analytical and data-driven
**PREFERRED SKILLS**:
- Sports Betting and online gaming background advantageous
- Experience using CRM programs and Affiliate tracking tools advantageous
- Understanding of Affiliate marketing in the gaming environment
- Digital media experience
**Salary**: R20 000,00 - R30 000,00 per month
**Location**:
- Johannesburg, Gauteng (preferred)
Application Deadline: 2024/03/22
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