CRM Coordinator

4 weeks ago

Johannesburg, South Africa Dye & Durham Corporation Full time

**CRM Coordinator - Johannesburg - Onsite**

**WHO ARE WE?**

Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.

Dye & Durham provides critical information services and workflows used by clients all over the world to manage their process, information and regulatory requirements. The company offers rewarding opportunities for those with legal, tech, financial services and sales expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a fulfilling career awaits you at Dye & Durham.

**WHAT WILL YOU DO?**

Your role as a CRM Coordinator will be to support our Client Relationship Management team. You should ideally have experience in communicating and interacting with senior staff externally and internally, managing events, and have good MS Office skills. This position is suitable for someone who is able to work independently, and who is willing to tackle a wide variety of tasks as the need arises, with good time management and prioritisation skills.

You will have a wide and varied role, but your main responsibilities will include;
- Manage multiple diaries, ensuring efficient scheduling and confirmation of meetings
- Anticipate and coordinate travel for the CRM team (flights, accommodation and meeting arrangements)
- Avoid overlaps in client visits by staff (CRM team and other staff within other departments)
- Extracting data from various systems and compiling it into useable information
- Updating and maintaining CRM systems for account management functions performed
- Compile electronic and physical information for distribution to clients
- Event planning and management
- Communicating with multiple teams and stakeholders
- Receive and redirect queries from clients and staff as required
- Assist with other general administrative and ad hoc tasks as required

**WHAT DO YOU NEED TO BE CONSIDERED?**
- Good telephone manner along with excellent interpersonal and communication skills
- Fluent in English and Afrikaans
- spoken and written
- Able to use Microsoft Office
- primarily Outlook and Excel with excellent organisational and prioritisation skills
- Good problem-solving skills - able to think of logical solutions to blockers quickly.
- A desire to learn new skills and develop

**WHY WORK FOR US?**

At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

**WHAT NEXT?**

Dye & Durham is an equal opportunity employer. We provide opportunities without regard to race, colour, religion, sexual orientations, gender identity, national origin, marital or family status, disability status or other applicable legally protected characteristics.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng 2191: Reliably commute or planning to relocate before starting work (required)

Willingness to travel:

- 25% (preferred)

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