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Customer Relationship Manager
3 weeks ago
**CRM Manager and Specialist**
Our company stands at the forefront of integrating advanced AI technologies into digital marketing, revolutionizing practices such as SEO, content creation, CRO, and copywriting. Our commitment to rapid, SEO-optimized content production and adherence to brand consistency distinguishes us.
We are expanding our team to include a CRM Specialist, focusing on process and system assistance, to streamline operations and support our growth. role is pivotal in taking significant operational and sales responsibilities off the owner's shoulders, including handling the organizing of:
- ClickUP
- Pipedrive
- Calendar
- Zoom
**Company Profile**:
**Role Summary**
You will initially focus on assisting with process documentation, CRM setup, project management software setup, file management, and software research and setup. Responsibilities will eventually expand to include supporting lead management, project assistance, file management, and HR-related tasks. This role emphasizes the use of AI-driven tools to enhance productivity.
**Key Responsibilities**
- Process Documentation Assistance: Contribute to the creation and maintenance of clear, accessible operational process documentation.
- CRM and Project Management Support: Aid in optimizing our use of CRM and project management tools to improve workflow efficiency.
- File Management Assistance: Support the establishment of a structured digital filing system for secure document access.
- Software Research and Setup: Assist in identifying and implementing software solutions to enhance operational efficiency.
- Lead Management Support: Help in organizing and managing lead information for efficient tracking and follow-up.
- Project Assistance: Provide support in project planning and execution, ensuring projects remain on track.
- HR Support Tasks: Assist with HR-related duties, including document management and onboarding processes.
**Qualifications and Skills**
- Experience in administrative support, particularly in process assistance and software management.
- Strong organizational skills and proficiency in data management and digital file organization.
- Effective communication skills for team coordination and external communications.
- Ability to independently manage multiple tasks in a remote setting with high attention to detail.
**Salary**: R23 000,00 - R25 000,00 per month
**Experience**:
- Remote work: 3 years (required)
- ClickUp: 3 years (required)
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