Customer Service Supervisor

A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Floor Supervisor to join their team in Bellville, Cape Town. The Sales Supervisor will be responsible for planning, leading, organising, monitoring and motivating the Sales Floor Team. The Supervisor is responsible for ensuring that all Team leaders and team members are...

Basic Function: As an Advisor, your primary function will be to answer inbound queries from clients. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies...Requirements: - 6 months BPO experience - Essential Completed matric South African citizenship Reside in Cape...

Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details ...Requirements: - 6 Months contact centre experience Must have completed matric Must be South African Reside in...

Basic Function: As an Advisor, your primary function will be to answer inbound queries from clients.  Job Responsibilities: Operations: Ensure a positive customer experience.  Process new business, renewals, amendments and cancellation of policies... Requirements: - 6 months BPO experience - Essential - Completed matric  - South African citizenship...

**The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Customer Success Supervisor **Location**: Belmont Square, Rondebosch, Cape Town **Type of Position**:Full-time **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary** The Customer Success Supervisor ensures the team performance against agreed metrics...

Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience.  Process new business, renewals, amendments and cancellation of policies and change details ... Requirements: - 6 Months contact centre experience - Must have completed matric - Must be South...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Customer Service Telephonically Switchboard Representative We are seeking a skilled and customer-focused individual to join our team as a Customer Service Telephonically Switchboard Representative. If you have previous experience working with Amazon and possess excellent communication and problem-solving skills, we want to hear from you! As a Customer...

**Supervisor in the Fast Food Industry!** Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town. As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your...

**Customer Service Manager - Virtual Assistant** **The Job Overview** We are seeking an individual to perform duties related to being an administrative assistant as well as manage all outbound and inbound sales duties to support our business operations. As a virtual assistant, you will be responsible for attending meetings, managing calendars, answering...

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering...

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Matric / Grade 12 - Tertiary qualification an advantage - Relevant...

**About our client**: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

**Purpose of the Role**: This is a very exciting role within the growing Customer Support Department Operating within the E-commerce industry, This is an international company with offices in London, Portugal, Cape Town and Malta. They have over 1 800 multi-national employees as we provide services in the European Region and Canada. The diverse nature and...

**German Speaking Customer Service Advisor** Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages. Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance. **Job Type** Onsite |...

**Key Skills and Experience** - Grade 12 - Previous experience in a customer relationship environment - Computer literacy - Understand the importance of good customer relationship skills **Key Accountabilities/ Principal Responsibilities** Ensure that all station staff carry out and perform their duties strictly in accordance with the contract’s...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. The Department: Being leaders in the field of online gaming entertainment, our customer service teams comprise of specialist hosts who understand the customers’ needs in context of the industry. Purpose of the Role: This is a very exciting...

**you must have a valid work permit or be a SA **citizen **in order to apply** **Duties include, but not limited to**: - Processing and resolving of incoming and outgoing contacts in a multimedia environment - Processing pertinent information into relevant databases - Completion of tasks assigned during shift - Customer relationship building and management...

**Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Handles all general and specific telephonic contact. - Assist walk-in clients - Conducts preliminary investigations. - Liaises with relevant parties to resolve complaints. - Provides customer services to members, establishments, service...