Customer Service Advisor

3 weeks ago


Cape Town, Western Cape, South Africa EXL Service Full time
Basic Function: As an Advisor, your primary function will be to answer inbound queries from clients. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies...

Requirements:

- 6 months BPO experience - Essential

Completed matric

South African citizenship

Reside in Cape Town

Must have strong customer service skills & communication.

-Well spoken (Voice assessment will take place)



  • Cape Town, Western Cape, South Africa EXL Service Full time

    Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details ...Requirements: - 6 Months contact centre experience Must have completed matric Must be South African Reside in...


  • Cape Town, Western Cape, South Africa Capita Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Capita. As a Customer Advisor, you will be responsible for delivering exceptional customer service and experience to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide excellent customer service and support to clients via...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryThe Customer Service Representative will play a crucial role in delivering exceptional customer experiences, driving business growth, and maintaining a positive reputation for WNS Global Services. This role requires a strong focus on customer needs, effective communication, and a commitment to excellence.Main Responsibilities:Investigate and...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Surgo PTY Ltd. As a Dutch Language Customer Service Advisor, you will be the first point of contact for our clients, providing exceptional customer service and support.Key ResponsibilitiesProvide high-quality customer service to clients via...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryThe Customer Service Representative will play a crucial role in delivering exceptional customer experiences, driving business growth, and maintaining a positive reputation for WNS Global Services. This role requires a strong focus on customer needs, effective communication, and a commitment to excellence.Key Responsibilities:Investigate and...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job DescriptionJob Title: Spanish Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Spanish Language Customer Service Specialist to join our team at Surgo PTY Ltd. as a Seasonal Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer...


  • Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Opportunity at Astor Motor RecruitmentAstor Motor Recruitment is seeking a highly experienced and skilled Service Advisor to join their team at a busy multibrand franchised motor dealership. The ideal candidate will have a minimum of 2 years of experience in a similar role and possess excellent customer service skills.Key Responsibilities:Provide...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and multilingual Customer Account Advisor to join our team at Language Recruiters. As a German speaking Customer Account Advisor, you will play a pivotal role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesClient Relationship ManagementServe as the main point of...

  • MFC Virtual Advisor

    5 days ago


    Cape Town, Western Cape, South Africa Old Mutual Full time

    About Old MutualOld Mutual is a leading financial services company that believes in the African opportunity and values diversity and inclusion.What is a Virtual Advisor?A Virtual Advisor is a professional who provides on-demand financial services and advice to customers within an allocated customer market.Key ResponsibilitiesProvide pro-active, on-demand...


  • Cape Town, Western Cape, South Africa Old Mutual Full time

    Position Overview The role involves addressing client inquiries through various communication channels, including phone calls, emails, and web chat. The focus is on achieving first contact resolution for relevant queries and transactions. Key Responsibilities Manage initial escalations and customer complaints effectively. Ensure customer...


  • Cape Town, Western Cape, South Africa Capita Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Capita. As a Customer Advisor, you will be responsible for delivering exceptional customer service and experience to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide excellent customer service and support to clients via...


  • Cape Town, Western Cape, South Africa Capita Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Capita. As a Customer Advisor, you will be responsible for delivering exceptional customer service and experience to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide excellent customer service and support to clients via...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    **About the Role**We are seeking a highly skilled and experienced Dutch-speaking Customer Account Advisor to join our team at Initiate International. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive exceptional service and support.Key...

  • Client Advisor

    5 days ago


    Cape Town, Western Cape, South Africa Nedbank Full time

    Job SummaryWe are seeking a highly skilled Client Advisor to join our team at Nedbank. As a Client Advisor, you will be responsible for educating clients on the functionality of self-service digital solutions, while solving for their sales and service needs to meet business goals and growing market share.Key ResponsibilitiesClient Engagement:Respond to...


  • Cape Town, Western Cape, South Africa Language Recruiters Full time

    Job SummaryWe are seeking a highly skilled and multilingual Customer Account Advisor to join our team at Language Recruiters. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service and support, and ensuring their needs are met.Key...


  • Cape Town, Western Cape, South Africa Conova Recruitment Full time

    Job DescriptionAs a Client Liaison Advisor at Conova Recruitment, you will play a crucial role in managing the flow of work items, resolving rejections, and maintaining relationships with internal and external stakeholders.Key Responsibilities:Work Item Management: Manage the flow of work items, including instructions, queries, and requests, to ensure timely...

  • Financial Advisor

    5 days ago


    Cape Town, Western Cape, South Africa IGrow Wealth Investments Full time

    About the RoleIGrow Wealth Investments, a leading property investment company, is seeking a dynamic and forward-thinking Financial Advisor to join our team.We are a company that values integrity, transparency, and ethical conduct. Our commitment to excellence drives us to continuously improve our processes and exceed expectations. We leverage technology and...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Night Shift Customer Service Agent to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Investigate and resolve customer inquiries in a timely...


  • Cape Town, Western Cape, South Africa Telebest Full time

    **About the Role**Telebest is seeking a highly skilled and experienced Customer Service Centre Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Support customer interactions across various channels, ensuring timely and...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Main ResponsibilitiesCustomer Service:...