Inbound Customer Service Advisor

Basic Function: As an Advisor, your primary function will be to answer inbound queries from clients. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies...Requirements: - 6 months BPO experience - Essential Completed matric South African citizenship Reside in Cape...

Position Overview The role involves addressing client inquiries through various communication channels, including phone calls, emails, and web chat. The focus is on achieving first contact resolution for relevant queries and transactions. Key Responsibilities Manage initial escalations and customer complaints effectively. Ensure customer...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls, ensuring that their needs are met and their issues are resolved in a timely and...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via inbound calls, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to...

About the RoleWe are seeking a highly skilled and customer-focused Sepedi speaking Inbound Customer Service Agent to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer issues, and providing product and service information to our...

About the RoleWe are seeking a highly skilled and motivated Customer Advisor to join our team at Capita. As a Customer Advisor, you will be responsible for delivering exceptional customer service and experience to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide excellent customer service and support to clients via...

Important Note: Fluency in the Isindebele language is a prerequisite for this position. Applications lacking this qualification will not be considered.Role OverviewThe primary focus of this position is to effectively identify and address customer requirements, providing exceptional service to enhance business profitability while ensuring fair treatment of...

Job Summary:MindMatch Consulting is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and exceeding performance targets.Key Responsibilities:Answer inbound calls...

Job DescriptionAs a Client Liaison Advisor at Conova Recruitment, you will play a crucial role in managing the flow of work items, resolving rejections, and maintaining relationships with internal and external stakeholders.Key Responsibilities:Work Item Management: Manage the flow of work items, including instructions, queries, and requests, to ensure timely...

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Isilumko Staffing. As a Call Center Agent, you will be responsible for engaging with customers and driving sales for our client, a leading wholesaler of pharmaceutical products.Key Responsibilities:Conduct outbound calls to customers to promote products and...

Job SummaryThe Customer Service Representative will play a crucial role in delivering exceptional customer experiences, driving business growth, and maintaining a positive reputation for WNS Global Services. This role requires a strong focus on customer needs, effective communication, and a commitment to excellence.Main Responsibilities:Investigate and...

About the RoleWe are seeking a highly skilled and fluent Xitsonga language customer service representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients via an inbound line.Key ResponsibilitiesRespond to customer inquiries and...

About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Surgo PTY Ltd. As a Dutch Language Customer Service Advisor, you will be the first point of contact for our clients, providing exceptional customer service and support.Key ResponsibilitiesProvide high-quality customer service to clients via...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Financial Services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to inbound customer inquiries and resolve issues in a...

Job SummaryThe Customer Service Representative will play a crucial role in delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth. This role involves handling inbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer calls...

Job SummaryWe are seeking a highly skilled Inbound Operations Coordinator to join our team at takealot.com. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods into our warehouse, managing supplier relationships, and providing exceptional customer service.Key ResponsibilitiesSupport the operations team in...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via an inbound line, responding to general contract and transactional inquiries, and...

Job SummaryThe Customer Service Representative will play a crucial role in delivering exceptional customer experiences, driving business growth, and maintaining a positive reputation for WNS Global Services. This role requires a strong focus on customer needs, effective communication, and a commitment to excellence.Key Responsibilities:Investigate and...

Job DescriptionJob Title: Spanish Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Spanish Language Customer Service Specialist to join our team at Surgo PTY Ltd. as a Seasonal Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer...

**Job Summary**Takealot, a leading e-commerce company, is seeking a highly skilled Customer Service Representative to join our team in Cape Town. As a key member of our delivery team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**Provide timely and accurate customer service to all stakeholders of...