Finance Systems Administrator
7 days ago
**Overview**
TEN Lifestyle Group became a public company (AIM listed) in the UK in November 2017. The company’s revenues have been growing at c.24% CAGR with global expansion pre-pandemic. A key part of supporting this continuing growth in the business is to digitalize Finance to make it “fit for the future” and develop “best in class” processes, systems and controls that we can leverage.
You will work with people within the financial department across all regions and other stakeholders in the business across the globe.
**Who We Are**
At Ten our goal is simple, to become the most trusted service business in the world.
Ten is a leading global lifestyle management business with presence in over 23 offices globally and more than 950 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
To find out more about Ten, please watch this short video here.
**Key Responsibilities**
- Maintain Current financial system eco system integrity and changes across group
- Maintain Merchant Accounts, manage relationship with external account managers, be the point of contact on new merchant projects
- Generate Reports on merchant activity, troubleshoot payment methods and find solutions for new payment methods
- Maintain finance related functions on internal platforms
- Be point of contact for other departments on Merchant issues, queries
- Act as Subject Matter Expert and Super User for Dynamics 365 Business Central solutions and best practices.
- Triage and trouble-shoot Finance systems requests; signpost resources to encourage self-service; help Finance teams navigate change processes
- Monitor and track Finance requests and incidents, identifying trends and root causes
- Develop plans for remediation of repeat issues, and work closely with Finance and other functional teams to deliver in an appropriate timeframe
- Create and update Standard Operating Procedures online with SharePoint
- Partner with Finance teams to understand their system needs - whether pain points causing inefficiencies, or future needs due to changing business requirements
- Develop resources and deliver teach-ins to address knowledge gaps across Finance, including the evolution of a super user network
- Assist in on-boarding and training new staff on Financial Systems Eco System
- Collaborate cross-functionally with primarily Technology, Product and IT to understand the development roadmap pipeline, and assess any impacts on core Finance systems
- Communicate progress updates to relevant parties both formally and informally, internally and externally
- Ongoing commitment to continuous professional development; completing relevant certifications in a timely manner when necessary
- Carry out additional, reasonable duties as may occur from time to time as instructed by members of Senior Management.
- Recommend control and process improvements both in Finance and across departments
- Ad hoc projects & analysis within the Group Finance remit
**Requirements**:
- Good understanding of financial accounting, systems, processes and controls (Accounting qualification preferable or knowledge built through experience)
- Experience in implementation of financial systems and preferably experience on modules of Microsoft Dynamics 365 Business Central
- Experience with Microsoft Eco-System; SharePoint, Power Automate, Power BI highly beneficial
- Experience in internally build CRMs/platforms and external payment processors.
- Travel systems experience (preferable)
- Strong inter-personal, project management and communication skills
- The desire and willingness to investigate and challenge information and action where appropriate
- Ability to work to deadlines and prioritize workload
- Extensive Excel skills and ability to work with large data in excel efficiently a must
**Benefits**
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these mile
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