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Virtual Broker Consultant

2 months ago

Randburg, South Africa M&M Staffing Solutions Full time

**KEY RESPONSIBILITIES**
- Develop and maintain relationships between financial advisors and the business.
- Responsible for turnaround times of advisor queries or complaints with the business’s internal departments.
- Assist new brokers with onboarding processes and facilitate training on products and services.
- Demonstrating a solid understanding of the company's products or services.
- Responsible for marketing the insurer’s select product range to advisors.
- Ensure that advisors are updated on all new products or product enhancements.
- Technical training on products and services.
- Understand advisors’ requirements and success metrics and report on results.
- Ensure adherence to business and statutory requirements.
- Ensure alignment to Treating Customers Fairly (TCF).

**QUALIFICATIONS**
- Matric (Grade 12)
- At least 5 years of experience in the Financial Services or Life Assurance industry in a sales and/or service-related role.
- Proficient in English (Afrikaans would be advantageous)
- RE1/5 would be advantageous.
- A Marketing/ Management Diploma will be an advantage.

**SKILLS**
- Excellent verbal and written communication skills.
- Organisation and time-management skills.
- Detail orientated.
- Customer service approach to all interactions
- Reliable and Resilient
- Results-driven
- Problem-Solving Skills
- Computer literacy - MS Office package, particularly Outlook, and Excel

**Salary**: R10,000.00 - R12,000.00 per month

Ability to commute/relocate:

- Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a Diploma in Marketing/Management?

**Education**:

- High School (matric) (required)

**Experience**:

- Life Assurance (required)
- Customer Service (required)

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