Senior Fraud Specialist

2 months ago

Cape Town, South Africa Quidax Full time

**About the Job**

We are looking for a Fraud Specialist to efficiently and effectively manage fraud-related issues. This role is primarily responsible for developing and implementing action plans to detect fraudulent activities in the organization.

**If you are a detail-oriented individual with a strong analytical mindset and a passion for combating fraud, we would love to hear from you. Join us at Quidax and be part of a dynamic team dedicated to maintaining the integrity of our platform.**

**Role Requirements
- Experience as a Fraud Management professional.
- In-depth knowledge of the industry’s standards and regulations.
- Excellent knowledge of reporting procedures and record keeping.
- A business acumen partnered with a dedication to legality.
- Methodical and diligent with outstanding planning abilities.

Here’s an example of what your day-to-day at Quidax might look like:

- Fraud Monitoring, Analysis, Investigation and Resolution. Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
- Utilize various data analysis and accounting tools in collecting, sorting, and analyzing transaction data to obtain results that reveal inconsistencies as well as possible suspects.
- Identify business areas requiring increased security to protect the company and customers from future incidents of fraud, and provide recommendations on possible mitigants.
- Respond to fraud queries across multiple channels. Liaise with internal teams, customers, banks, law enforcement, and any 3rd party involved.
- Design and implement processes effective for the prevention or minimization of fraud risks.
- Maintain a record of investigative operations and findings, root causes, impact, and possible risk mitigations.
- Create Fraud rules, test and provide feedback on process and system improvements based on changing fraud trends and patterns.
- Work closely with internal functions including Operations, Customer Support, and Compliance. Liaise with legal and compliance to develop and execute plans for the resolution of fraud cases.
- Prepare reports for senior management and external regulatory bodies as appropriate.
- Other roles as assigned.

**What you need to have**
- Minimum of 4 years experience as a Fraud Specialist preferably in financial services.
- Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, investigate, and optimize fraud processes.
- Certification in a fraud-related discipline, such as Certified Fraud Examiner (CFE).
- Proficiency in SQL/ Advanced Excel or any other data manipulation tool.
- Strong analytical, communication, and organizational skills.
- Ability to operate with mínimal supervision and high degree of autonomy.
- Strong attention to detail, ability to spot patterns and investigate.
- Have successfully implemented a fraud solution from start to finish.
- Have managed a fraud tool and/or written rules that help reduce fraudulent occurrences.

**Nice to haves**
- A Fraud Certification (CFE)
- Crypto experience

**How to apply**

**Some perks of being a Quidaxian**:
An inclusive culture where we are always looking for improvement and cherish your input. ‍
- ️ Sweet compensation package, including bonus when the company hits its goals for the year with management's discretion. Unlimited PTO (Paid Time off). Generous Parental Leave. HMO. ‍
- ️
- Health & wellness check-ups annually. Offsite team retreat.

**What our hiring process looks like**

It’s a 3-step quick process

Intro call with the recruiter

1hr call with the hiring team lead

45mins culture fit interview
- If you want to find out more about what life at Quidax is visit _Quidax Bio_._
- Stay connected with Quidax through _LinkedIn_ and _Instagram_ for the latest updates._

  • Fraud Prevention Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Frank Consult Full time

    Fraud Prevention SpecialistFrank Consult is seeking an experienced Fraud Prevention Specialist to lead the development and execution of a comprehensive fraud prevention strategy within their Fintech organisation. The ideal candidate will have extensive experience in fraud detection and prevention, with a focus on digital payments. They will integrate AI and...

  • Fraud Specialist

    2 days ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **Fraud Specialist (FinTech/Cryptocurrency)** Our client is Africa’s portal into the cryptoeconomy. They are building financial infrastructure—a centralised crypto exchange; and a wallet, a lending platform, an NFT platform, and other products—to fully bring Sub-Saharan Africa into the new world of decentralised finance, ownership, and creativity....

  • Senior Fraud Management Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Frank Consult Full time

    About Frank ConsultFrank Consult is dedicated to empowering entrepreneurs in the digital economy by addressing their payment challenges. We believe that efficient and cost-effective payments are vital for every business and individual.We're seeking a seasoned professional to lead our fraud prevention team, ensuring the effective monitoring, analysis, and...

  • Head of Fraud

    4 days ago

    Cape Town, South Africa Initiate International Full time

    We have an exciting** job** opportunity for an experienced **Head of Fraud** to join an established casino provider that is expanding its **Cape Town** operations. This role would task you with building a robust fraud strategy and smooth, payments process for their customers across a new and exciting gambling platform. You would also be involved with...

  • Senior Fraud Prevention Strategist

    2 months ago

    Cape Town, Western Cape, South Africa Frank Consult Full time

    Job DescriptionFrank Consult is seeking a seasoned Head of Fraud to spearhead the development and implementation of a comprehensive fraud prevention strategy. The ideal candidate will possess extensive experience in fraud detection and prevention, with a focus on digital payments.Main Responsibilities:Develop and execute a fraud prevention strategy for the...

  • Junior Fraud Investigator

    3 weeks ago

    Cape Town, South Africa Luno Full time

    **About us**: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and...

  • Team Lead

    3 months ago

    Cape Town, South Africa Luno Full time

    **About us**: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and...

  • Fraud Customer Service Specialist

    6 months ago

    Cape Town, South Africa Teleperformance South Africa Full time

    **Are you ready for your next challenge?** **Are you looking for an exciting new opportunity?** If so, read on We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets,...

  • Head of Compliance

    7 months ago

    Cape Town, South Africa Compliance Recruitment Solutions Full time

    Posted by - David Symes- Recruiter**HEAD OF COMPLIANCE (CAPE TOWN) - AML (INC FRAUD & KYC) AND STAFF MANAGEMENT EXPERIENCE REQUIRED** **Ref: 4001G** **ZAR 100K-120K Per Month + Good Bens & Bonus inc Flexible Working Cape Town** Our client, a rapidly expanding Fintech in the money transfer sector, seeks an experienced Head of AML & Compliance to develop...

  • Fraud Detection Customer Service Specialist

    7 months ago

    Cape Town, South Africa Teleperformance South Africa Full time

    **Are you ready for your next challenge?** **Are you looking for an exciting new opportunity?** If so, read on We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets,...

  • Senior Data Entry Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    About UsWe are Isilumko Staffing, a leading recruitment agency based in Johannesburg.Job Title: Senior Data Entry SpecialistThis is a senior position responsible for capturing and processing data within our established policies, procedures, and systems to meet client and bank requirements.Key Responsibilities:Verify client information to minimize financial...

  • Investigations Specialist X3

    4 days ago

    Cape Town, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Senior Acquisition Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Full time

    About Ad TalentWe're a fast-paced, rapidly growing fintech business that's revolutionizing the financial industry.We're seeking an experienced Senior Acquisition Manager to join our team and drive digital growth strategies for our clients.The successful candidate will have a proven track record in digital marketing, particularly in the Fintech, Banking,...

  • Junior Claims Risk Specialist

    4 days ago

    Cape Town, South Africa Health Solutions Full time

    **Introduction** **Role Purpose** The role incumbment will assist the Claims Risk Specialist with the management and recovery of benefit debt. This includes benefit overpayments and recovery per agreed acknowledgement of debt agreements concluded on behalf of the scheme. **Requirements**: **Education**: - Matric or equivalent qualification - BCom degree...

  • Responsible Gambling Specialist

    7 months ago

    Cape Town, South Africa White Hat Gaming Full time

    Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top...

  • Senior Financial Crime Investigator

    6 days ago

    Cape Town, South Africa Luno Full time

    **The team**: Our mission is to provide an amazing fraud framework and response to our business, partners, and customers in dealing with fraud related matters. We do this by responding to any fraud related incidents swiftly and in a coordinated way. We are the front line of Financial Crime and we ensure that fraud cases are dealt with appropriately and on...

  • Ecommerce Growth Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Full time

    About Ad TalentWe're a dynamic fintech company pushing the boundaries of innovation in the financial services sector.We're on the hunt for an exceptional Ecommerce Growth Specialist to join our team and spearhead digital growth strategies for our clients.The ideal candidate will have a deep understanding of the Fintech, Banking, ecommerce industry and have...

  • P&Ci: Specialist: Risk Management, Assurance and

    8 months ago

    Cape Town, South Africa Isilumko Staffing Full time

    **P&CI: Specialist: Risk Management, Assurance and Process Improvement: permanent Position: Stellenbosch** The core activities PCI Specialist are to support the P&CI Managers in the following areas to become a trusted partner for Local Management and Functions in achieving business objectives: **Control Monitoring**: Adequately monitor and report on the...

  • Acquisition and Retention Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Full time

    As an Acquisition and Retention Specialist at Ad Talent, you'll play a crucial role in developing and supporting digital transformation strategies for our clients. With a strong background in digital marketing, you'll plan and manage digital acquisition activities, collaborating with media agencies and specialist teams to optimize campaigns and control...

  • Senior Digital Transformation Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Full time

    About Ad TalentWe are a fast-paced, rapidly growing fintech business. Our team is comprised of experts who develop and support digital transformation strategies for our clients.As a key member of our team, you will be responsible for planning and managing digital acquisition activities for mobile app and website using platforms like SEM, social media, and...