Fraud Customer Service Specialist

**About the Job** We are looking for a Fraud Specialist to efficiently and effectively manage fraud-related issues. This role is primarily responsible for developing and implementing action plans to detect fraudulent activities in the organization. **If you are a detail-oriented individual with a strong analytical mindset and a passion for combating fraud,...

**Are you ready for your next challenge?** **Are you looking for an exciting new opportunity?** If so, read on We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets,...

Fraud Prevention SpecialistFrank Consult is seeking an experienced Fraud Prevention Specialist to lead the development and execution of a comprehensive fraud prevention strategy within their Fintech organisation. The ideal candidate will have extensive experience in fraud detection and prevention, with a focus on digital payments. They will integrate AI and...

**Fraud Specialist (FinTech/Cryptocurrency)** Our client is Africa’s portal into the cryptoeconomy. They are building financial infrastructure—a centralised crypto exchange; and a wallet, a lending platform, an NFT platform, and other products—to fully bring Sub-Saharan Africa into the new world of decentralised finance, ownership, and creativity....

A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with Fraud & Investigations as well as various back office pieces. Alongside, the successful applicant will be required to make outbound calls, verifying specifics and overall dealing with...

About the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...

We have an exciting** job** opportunity for an experienced **Head of Fraud** to join an established casino provider that is expanding its **Cape Town** operations. This role would task you with building a robust fraud strategy and smooth, payments process for their customers across a new and exciting gambling platform. You would also be involved with...

**Main Purpose Statement** **Key Responsibilities** Minimize Fraud losses in line with target range Set goals with team members through performance, quality and development areas relating to Prevention, Detection, Resolution and Inbound fraud functions (“Fraud Functions”) Monitor live queues to ensure that applicable SLAs for each Fraud Function are...

**About us**: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and...

A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with Fraud & Investigations as well as various back office pieces. Alongside, the successful applicant will be required to make outbound calls, verifying specifics and overall dealing with...

About EXL ServiceWe are a leading player in the utilities industry, with a strong presence in the UK market. Our team is dedicated to providing exceptional customer service, and we're looking for a skilled professional to join us.Job SummaryWe are seeking an experienced Customer Support Specialist to manage inbound and outbound calls, providing high-quality...

At EXL Service, we're seeking a Customer Financial Support Specialist to join our collection team. In this role, you'll play a crucial part in helping customers navigate their financial journey and empowering them to become better credit consumers.About the RoleAs a Customer Financial Support Specialist, you'll engage with customers via telephone, both...

**ROLE PURPOSE** The Fraud Team Leader is responsible for the day-to-day investigation, analysis and reporting of any fraudulent activities on all Customer platforms related to transactions, recons, queries etc. the person will also be responsible to manage one / more Fraud Analysts and to design, implement and train employees / customer Fraud and...

**About us**: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and...

Are you a **Fraud Agent** looking for an exciting new career opportunity in Cape Town? Keep reading! A global online casino and sportsbook company that are launching their new product in South Africa are looking for you! You will be responsible for the prevention and detection of potential fraud across all payment channels. If you have previous experience as...

Job OverviewWe are seeking a skilled Insurance Customer Experience Specialist to join our team at EXL Service.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring a positive experience for clients.Process new business, renewals, amendments, and cancellations of policies, maintaining accuracy of customer data.Identify...

At EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...

Service Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...

About Frank ConsultFrank Consult is dedicated to empowering entrepreneurs in the digital economy by addressing their payment challenges. We believe that efficient and cost-effective payments are vital for every business and individual.We're seeking a seasoned professional to lead our fraud prevention team, ensuring the effective monitoring, analysis, and...

We are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...