Senior Data Entry Specialist

1 week ago


Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time
About Us

We are Isilumko Staffing, a leading recruitment agency based in Johannesburg.

Job Title: Senior Data Entry Specialist

This is a senior position responsible for capturing and processing data within our established policies, procedures, and systems to meet client and bank requirements.

Key Responsibilities:
  • Verify client information to minimize financial loss due to negligence or incorrect data entry.
  • Ensure compliance with bank policies, industry regulations, and company procedures to prevent opportunities for financial loss.
  • Capture accurate data and update records promptly to maintain high-quality standards.
  • Build trust with clients by resolving queries efficiently and communicating deviations from Service Level Agreements (SLA) and turnaround times.
  • Maintain internal and external relationships with clients by educating them on the requesting process and system.
  • Prepare and submit daily and monthly statistics reports to the team leader to track progress and identify areas for improvement.
  • Vet client details against records on the banking platform to mitigate risk of fraud.
  • Adhere to security procedures by verifying authorized signatories and confirming client requests via telephone.
Salary Information:

The estimated annual salary for this position is approximately R250,000 - R350,000, depending on experience and qualifications.

Benefits:

We offer a competitive benefits package, including medical aid, pension fund, and annual leave.

Requirements:
  • High school diploma or equivalent required; degree preferred.
  • Minimum 3 years of experience in data entry or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently under pressure.
  • Familiarity with banking systems and procedures an advantage.

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