Senior Data Entry Specialist
1 week ago
We are Isilumko Staffing, a leading recruitment agency based in Johannesburg.
Job Title: Senior Data Entry SpecialistThis is a senior position responsible for capturing and processing data within our established policies, procedures, and systems to meet client and bank requirements.
Key Responsibilities:- Verify client information to minimize financial loss due to negligence or incorrect data entry.
- Ensure compliance with bank policies, industry regulations, and company procedures to prevent opportunities for financial loss.
- Capture accurate data and update records promptly to maintain high-quality standards.
- Build trust with clients by resolving queries efficiently and communicating deviations from Service Level Agreements (SLA) and turnaround times.
- Maintain internal and external relationships with clients by educating them on the requesting process and system.
- Prepare and submit daily and monthly statistics reports to the team leader to track progress and identify areas for improvement.
- Vet client details against records on the banking platform to mitigate risk of fraud.
- Adhere to security procedures by verifying authorized signatories and confirming client requests via telephone.
The estimated annual salary for this position is approximately R250,000 - R350,000, depending on experience and qualifications.
Benefits:We offer a competitive benefits package, including medical aid, pension fund, and annual leave.
Requirements:- High school diploma or equivalent required; degree preferred.
- Minimum 3 years of experience in data entry or a related field.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently under pressure.
- Familiarity with banking systems and procedures an advantage.
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