Customer Service Consultant

About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our EXL Service team in Cape Town. As a key member of our operations, you will be responsible for delivering exceptional customer experiences while handling INBOUND insurance queries.Key Responsibilities:Ensure a positive customer experience through accurate and timely issue...

We are seeking an experienced Customer Service Representative to join our team at EXL Service. This role is a great opportunity for individuals who enjoy providing top-notch customer service and have a passion for problem-solving.About the RoleThe ideal candidate will be responsible for receiving and reviewing fax images, entering data into our system, and...

We are seeking a highly skilled Customer Service Advisor to join our team at EXL Service. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer service and possess excellent communication skills.About the RoleIn this role, you will be responsible for receiving and reviewing fax images, starting data entry in...

About EXL ServiceWe are a leading business process management and technology services company, with expertise in transportation & logistics, finance, healthcare, and utilities.Job Overview:This role is responsible for providing customer support through various communication channels, ensuring timely resolution of customer queries and complaints. The...

We are seeking a skilled Insurance Customer Service Representative to join our team at EXL Service. As an essential member of our operations, you will be responsible for handling inbound insurance queries with professionalism and accuracy.The ideal candidate will have strong customer service skills, excellent communication abilities, and the ability to work...

This role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...

We are seeking a skilled and detail-oriented Senior Customer Service Representative to join our team at EXL Service. In this role, you will play a crucial part in ensuring seamless customer experiences by providing exceptional support through various communication channels.Key Responsibilities:You will be responsible for receiving and reviewing fax images,...

At EXL Service, we're seeking a talented Senior Customer Service Representative to join our team. This role offers an exciting opportunity for individuals with excellent communication skills and experience in customer-facing roles.The estimated salary for this position is $50,000 - $70,000 per annum, based on industry standards and location. As a Senior...

About the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...

Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details as needed Identify customers need, clarify information, research every issue and provide solutions and/or...

About EXL ServiceWe are a leading player in the utilities industry, with a strong presence in the UK market. Our team is dedicated to providing exceptional customer service, and we're looking for a skilled professional to join us.Job SummaryWe are seeking an experienced Customer Support Specialist to manage inbound and outbound calls, providing high-quality...

We are seeking an experienced Customer Support Specialist to join our team at EXL Service. This role involves managing and excelling in the utilities industry, focusing on delivering exceptional customer service to our clients.Key ResponsibilitiesManage inbound and outbound calls to provide high-quality service to customersWork with a team to resolve...

**Role Purpose**: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting...

Job Title: Customer Experience ManagerAt EXL Service, we are seeking an experienced customer service professional to join our team as a Customer Experience Manager. This role will play a critical part in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Responsibilities:Manage and excel in the...

A leading company in the brand enhancement and print industry, is seeking a dynamic and experienced individual to join their team as a Customer Services Consultant. They are committed to delivering superior service and value to their clients, and are looking for a professional who shares their dedication. **Educational Requirements**: - Matric with...

At EXL Service, we're seeking a Customer Financial Support Specialist to join our collection team. In this role, you'll play a crucial part in helping customers navigate their financial journey and empowering them to become better credit consumers.About the RoleAs a Customer Financial Support Specialist, you'll engage with customers via telephone, both...

Job OverviewWe are seeking a skilled Insurance Customer Experience Specialist to join our team at EXL Service.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring a positive experience for clients.Process new business, renewals, amendments, and cancellations of policies, maintaining accuracy of customer data.Identify...

At EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...

Service Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...

We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...