Customer Service Specialist

About the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...

We are seeking an experienced Customer Support Specialist to join our team at EXL Service. This role involves managing and excelling in the utilities industry, focusing on delivering exceptional customer service to our clients.Key ResponsibilitiesManage inbound and outbound calls to provide high-quality service to customersWork with a team to resolve...

At EXL Service, we're seeking a Customer Financial Support Specialist to join our collection team. In this role, you'll play a crucial part in helping customers navigate their financial journey and empowering them to become better credit consumers.About the RoleAs a Customer Financial Support Specialist, you'll engage with customers via telephone, both...

Job OverviewWe are seeking a skilled Insurance Customer Experience Specialist to join our team at EXL Service.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring a positive experience for clients.Process new business, renewals, amendments, and cancellations of policies, maintaining accuracy of customer data.Identify...

We are seeking an experienced Insurance Claims Handler to join our EXL Service team as a Customer Support Specialist. Based in Cape Town, this role will be responsible for handling inbound insurance queries with a focus on delivering exceptional customer service.About the RoleThis is a full-time position that requires a strong understanding of insurance...

Join EXL Service in Cape Town as an Inbound Insurance Customer Care Specialist, a role that demands high levels of professionalism and expertise. We are seeking skilled individuals with excellent customer service skills to handle INBOUND insurance queries effectively.About the Role:In this position, you will be responsible for providing exceptional customer...

Job Description:We are seeking a highly skilled Customer Support Specialist to join our team at EXL Service in Cape Town, South Africa. This role is focused on delivering exceptional customer service in the utilities industry within the UK market.About the Role:In this position, you will be responsible for managing inbound calls and providing high-quality...

We are seeking an experienced Customer Service Representative to join our team at EXL Service. This role is a great opportunity for individuals who enjoy providing top-notch customer service and have a passion for problem-solving.About the RoleThe ideal candidate will be responsible for receiving and reviewing fax images, entering data into our system, and...

We are seeking a skilled Insurance Customer Service Representative to join our team at EXL Service. As an essential member of our operations, you will be responsible for handling inbound insurance queries with professionalism and accuracy.The ideal candidate will have strong customer service skills, excellent communication abilities, and the ability to work...

This role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...

We are seeking a skilled and detail-oriented Senior Customer Service Representative to join our team at EXL Service. In this role, you will play a crucial part in ensuring seamless customer experiences by providing exceptional support through various communication channels.Key Responsibilities:You will be responsible for receiving and reviewing fax images,...

At EXL Service, we're seeking a talented Senior Customer Service Representative to join our team. This role offers an exciting opportunity for individuals with excellent communication skills and experience in customer-facing roles.The estimated salary for this position is $50,000 - $70,000 per annum, based on industry standards and location. As a Senior...

About EXL ServiceEXL Service is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking an experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing top-notch support to our clients and...

Job Description:We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the Role:To manage and excel in the utilities industry and existing markets of the UK.Provide excellent customer service through managing majorly inbound and very few outbound calls.Requirements:6-12 months of call centre experience.Matrik...

Job Description:We are seeking a highly skilled Customer Service Professional to join our team at EXL Service. In this role, you will play a critical part in handling inbound insurance queries, ensuring that our clients receive exceptional service and support.About the Role:This is a full-time position with a rotational shift of 9 hours from 2 pm to 3 am....

Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details as needed Identify customers need, clarify information, research every issue and provide solutions and/or...

We are seeking a highly skilled and customer-focused Insurance Support Specialist to join our team in Cape Town. As an Insurance Support Specialist, you will be responsible for handling INBOUND insurance queries, providing solutions and alternatives, and ensuring a positive customer experience.Key Responsibilities:Process new business, renewals, amendments,...

About the Role:As a Collections Team Specialist at EXL Service, you will play a vital part in our collection team, working closely with customers whose accounts have fallen into arrears. Your primary goal is to help customers navigate their financial journey while empowering them to become more financially stable.Key Responsibilities:Navigating Customer...

Job SummaryThis is an exciting opportunity for a Customer Support Professional to join EXL Service in Cape Town, South Africa. The successful candidate will have excellent customer service skills and experience working in a call centre environment.About the RoleWe are seeking a highly skilled and experienced Customer Support Professional to manage inbound...

We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...