Technical Support Role

7 days ago


Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time
What Were Looking For:

We seek English Support Specialists who possesses:
  • 1-2 years of experience in a technical environment or an IT background.
  • Excellent communication skills in English (written and verbal).
  • A strong focus on customer service and exceptional attention to detail.
  • Proven troubleshooting skills, particularly with new or complex issues.
  • At least 12 months of customer service experience.
  • Interest in providing opportunities for IT students seeking hands-on experience in a technical
  • environment.
  • Must be willing to work shifts.

Nice-to-Have Skills:
  • A passion for technology and problem-solving.
  • Familiarity with macOS and iPadOS.
  • Experience in retail or hospitality.
  • Knowledge of Zendesk and Point of Sale (POS) systems.

    Job Types: Full-time, Permanent


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