Engineer: Level 2 Connectivity Support

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level: Entry-Level : Generally, 1-2 years of experience in IT support or a related field....

**IT Support Engineer Level 2/3 (MSP)** One of our US based clients are looking for an experienced IT Support Engineer Level 3+. - Position is Fully remote, Mon-Fri working in US Hours (3pm-11pm/4pm-12am)_ You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests....

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level: Entry-Level: Generally, 1-2 years of experience in IT support or a related field.Internship...

Technical Support RoleWe are seeking a Level 2 Technical Support specialist to join our team at Vox Telecommunications. As a Level 2 Technical Support specialist, you will be responsible for providing advanced technical support to customers and resolving complex technical issues.Key Responsibilities:To provide exceptional technical support to customers via...

Job Objectives - To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Cloud...

One of our US based clients in an MSP are looking for a experienced, knowledgeable, positive, self-motivated, and energetic Tier 1 or 2 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12pm) You will work with the team of IT support technicians and become part of a diverse company and culture that you can be a part of. The IT Support...

Job Objectives To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Cloud Support...

Job ObjectivesTo adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Cloud Support...

Job Summary:Vox Telecommunications seeks a highly skilled Technical Support Specialist - Connectivity Services to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues.About the Role:Provide first-call resolution to customers by identifying, prioritizing,...

Company OverviewVox Telecommunications is a leading provider of telecommunications services, committed to delivering exceptional customer experiences through innovative solutions and expert support.Salary: The estimated annual salary for this role is $60,000 - $80,000, depending on experience and qualifications.Job Description:We are seeking a highly skilled...

Job SummaryWe are seeking an experienced Network Support Specialist to join our team at Vox Telecommunications. In this role, you will be responsible for providing advanced connectivity support to our customers, ensuring a high level of service and satisfaction.Key ResponsibilitiesCustomer Service: To adhere to all Vox policies, processes, and procedures to...

**Remote IT Support Technician (Level 1)**: Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. - Collaborate with...

Experience needed in the following areas: - Routers - Servers - Networks - Active directory - VPN - File permissions - Cloud support - Firewalls Work from home, full time US hours. Application Question(s): - Do you have experience with Routers? - Do you have experience with Servers? - Do you have experience with Networking - Do you have experience with...

Key responsibilities: - Work with a central team in driving and implementing the Heineken Beverages digital roadmap and strategy at a site level - Own and drive the site digital roadmap and strategy and align these with site and TPM priorities - Site use-case development and deployment - Global use-case enablement and deployment - Use-case maintenance and...

As a Regional Tier 3 Technical Support specialist at our client, you will be at the forefront of resolving complex technical issues and providing advanced support for our energy management solutions. Your role will involve troubleshooting, diagnosing, and resolving technical problems related to our renewable and traditional energy systems, ensuring optimal...