Engineer â Level 2 FTTH Support

Job Objectives - To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Cloud...

Job ObjectivesTo adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Cloud Support...

My client is seeking an FTTH Administrator to assist and share the user manual and help escalate the issues to the correct team. As well as onboarding and updating of new Field Sales Partners in the region. This is a 12-month contract.Target vs Actual Sales:Monthly Target vs Actual performance on connections.Extract the Parked orders weekly from Qlik sense...

Job Title: FTTH AdministratorTalentCru is seeking an experienced FTTH Administrator to join our team. As an FTTH Administrator, you will play a crucial role in assisting and sharing user manuals, escalating issues to the correct teams, and onboarding and updating new Field Sales Partners in the region.Key Responsibilities:Assist and share user manuals with...

**IT Support Engineer Level 2/3 (MSP)** One of our US based clients are looking for an experienced IT Support Engineer Level 3+. - Position is Fully remote, Mon-Fri working in US Hours (3pm-11pm/4pm-12am)_ You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests....

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

Vodacom's Top Employer RoleWe're the number 1 Top Employer in South Africa, certified by the Top Employer Institute. Our team is dedicated to putting people first, which is reflected in our leadership role.The Executive Head of National Sales and Marketing plays a critical role in driving sales performance and customer satisfaction across all regions.Key...

One of our US based clients in an MSP are looking for a experienced, knowledgeable, positive, self-motivated, and energetic Tier 1 or 2 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12pm) You will work with the team of IT support technicians and become part of a diverse company and culture that you can be a part of. The IT Support...

**Synopsis** My client is seeking an FTTH Administrator to assist and share the user manual and help escalate the issues to the correct team. As well as onboarding and updating of new Field Sales Partners in the region. **This is a 12-month contract.** **Roles and Responsibilities** Target vs Actual Sales**: - Monthly Target vs Actual performance on...

We are looking for a dedicated and detail-oriented  Desktop Support Engineer   to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user...

IT Support Level 2/3 Technician - Remote (US-Based MSP) Company Overview: Our client, an innovative and evolving IT company based in the US, focuses on leveraging new technologies to simplify the world of technology. As a fast-growing company, they are seeking motivated Tier 2 or Tier 3 IT Technicians to join their dynamic team. The company's goal is to...

We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications...

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level: Entry-Level : Generally, 1-2 years of experience in IT support or a related field....

Job OverviewWe are seeking a highly skilled High-Level Energy Solutions Specialist to join our team at Level-Up.Key Responsibilities:Provide advanced technical support for energy management, generation, and storage solutions across various industries.Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 support teams, ensuring...

**Remote IT Support Technician (Level 1)**: Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. - Collaborate with...

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...