Engineer: Level 3 Connectivity Support

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

- To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Connectivity Support...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Connectivity Support functions...

To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience.To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems.To monitor, track and coordinate all Connectivity Support functions...

About the RoleWe are seeking a highly skilled Connectivity Support Engineer to join our team at Vox Telecommunications. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and resolving complex connectivity issues.Key ResponsibilitiesAdhere to Vox policies, processes, and procedures to ensure...

Job DescriptionWe are seeking a highly skilled Senior Connectivity Support Specialist to join our team at Vox Telecommunications. In this role, you will be responsible for providing top-notch support to our customers, ensuring that their connectivity needs are met efficiently and effectively.ResponsibilitiesAdhere to all company policies, procedures, and...

Key ResponsibilitiesCustomer Service: Adhere to Vox policies, processes, and procedures to ensure a superior customer experience.Incident Management: Identify, prioritize, and resolve customer incidents or service requests in a timely manner.Connectivity Support: Monitor, track, and coordinate all Connectivity Support functions, including tickets, calls,...

**IT Support Engineer Level 2/3 (MSP)** One of our US based clients are looking for an experienced IT Support Engineer Level 3+. - Position is Fully remote, Mon-Fri working in US Hours (3pm-11pm/4pm-12am)_ You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests....

As a Regional Tier 3 Technical Support specialist at our client, you will be at the forefront of resolving complex technical issues and providing advanced support for our energy management solutions. Your role will involve troubleshooting, diagnosing, and resolving technical problems related to our renewable and traditional energy systems, ensuring optimal...

IT Support Level 2/3 Technician - Remote (US-Based MSP) Company Overview: Our client, an innovative and evolving IT company based in the US, focuses on leveraging new technologies to simplify the world of technology. As a fast-growing company, they are seeking motivated Tier 2 or Tier 3 IT Technicians to join their dynamic team. The company's goal is to...

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level: Entry-Level : Generally, 1-2 years of experience in IT support or a related field....

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level: Entry-Level: Generally, 1-2 years of experience in IT support or a related field.Internship...

Job Summary:Vox Telecommunications seeks a highly skilled Technical Support Specialist - Connectivity Services to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues.About the Role:Provide first-call resolution to customers by identifying, prioritizing,...

Experience required: Excellent communication and interpersonal skills Proficiency in network routing and switching protocols (e.g. BGP, OSPF, VLANs, STP) and ideally voice technologies such as VoIP, SIP, and unified communications. Strong understanding of network security principles and best practices, including firewall configuration, VPN...

Company OverviewVox Telecommunications is a leading provider of telecommunications services, committed to delivering exceptional customer experiences through innovative solutions and expert support.Salary: The estimated annual salary for this role is $60,000 - $80,000, depending on experience and qualifications.Job Description:We are seeking a highly skilled...

About Vox TelecommunicationsVox Telecommunications is a dynamic organization that strives to deliver exceptional customer service experiences.Salary InformationThe estimated annual salary for this role is around $65,000-$80,000, depending on location and experience.Job DescriptionWe are seeking an experienced Technical Connectivity Specialist to join our...

Job OverviewWe are seeking a highly skilled High-Level Energy Solutions Specialist to join our team at Level-Up.Key Responsibilities:Provide advanced technical support for energy management, generation, and storage solutions across various industries.Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 support teams, ensuring...