VP Customer Service SSA

Role Summary:The VP of Customer Service Strategy will be responsible for leading and enhancing the customer service function across the region. This role requires a strategic leader who can drive operational excellence and deliver exceptional customer experiences.Main Responsibilities:Develop and implement regional customer service strategy aligned with...

Hire Resolve's client is seeking a highly skilled and experienced VP of Engineering with a deep understanding of the Salesforce platform to lead their technical team. This role is crucial for driving our Salesforce integration, architecture, and customization projects while ensuring alignment with our business objectives. The ideal candidate will bring...

Key responsibilities: The primary responsibility of the SSA TTS Revenue Management Product Manager is to ensure we deliver consistent Pricing and Billing model to our clients across the SSA in support of EMEA strategy. Among many other projects. - Working with cluster and country teams on Global Billing System rollout and facilitating the rollout governance...

Role Summary: Responsible for financial leadership, business consultation and analytical support of the Sub Sahara Africa (SSA) region. Key business partner to the SSA Cluster Lead and other Commercial Leads within the cluster, providing strategic insight, analytics and financial decision support. The Business Finance Director, SSA will partner with the SSA...

The Public Affairs Officer Grp Mgr, Sub-Saharan Africa, is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals across SSA. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies...

Company Overview:">iSON Xperiences is a leading provider of innovative technology solutions, and we're seeking a highly skilled Technical Consultant to join our team. As a key member of our field support organization, you will play a crucial role in enhancing the quality of service delivery to our customers.">Job Summary:">We are looking for a seasoned...

About iSON Xperiences:">We are a dynamic organization that thrives on innovation and collaboration. Our team members are passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.">Job Description:">We are seeking a skilled Technical Consultant to join our field support organization. In this role, you will be...

0n-site training for administrators within the accredited partner's.Process alignment to GSPN in accordance to actual process's on the ground.Warranty billing and error clearing which will reduce SSA's support department's burden.This will allow current RSM's to focus more on Dealer Engagement and dealer process enhancements.Due to training and upskilling of...

About the Role: iSON Xperiences is seeking a highly skilled Technical Service Delivery Expert to join our team. This role requires expertise in on-site training, process alignment, and warranty billing to improve service levels and customer satisfaction.Key Responsibilities:Deliver on-site training to administrators at accredited partners.Align processes...

**Job Purpose** - Manage the sales of the company’s products and services within a defined geographical area - Ensure consistent, profitable growth in sales revenues through positive planning and execution of the plan - Identify objectives, strategies and action plans to improve short and long-term sales and earnings **Job Requirements** - Business...

**Responsibilities**: - Assist customers with booking flights, accommodations, event tickets, and other travel-related services - Resolve customer complaints and issues in a timely and professional manner - Provide information on travel destinations, events, and other related services - Collaborate with other departments such as sales, marketing, and...

Are you ready to make a real impact with your enthusiasm and energy? Our client is on a mission to break the mundane and ignite the extraordinary! They’re looking for a Customer Service Representative who thrives on creating unforgettable experiences and bringing passion to every interaction. **About the Role**: As the first point of contact for customers...

POSITION RESPONSIBILITIES - Manage operating plan and forecasting cycles, coordinating between the different stakeholders and ensuring all deliverables are met on time. - Monthly analysis and commentary of net revenues, cost of sales, operating expenses, receivable, and other major balance sheet items. - Monthly presentations of financial performance /...

iSON Xperiences: A Leader in Technology Solutions:">We are a forward-thinking organization that provides innovative technology solutions to businesses across various industries. Our team members are passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.">Job Title:">Samsung Field Service Consultant">Job...

**Customer Service Assistant** Employment type: permanent **Salary**: Market related Location: Sandton, Johannesburg, South Africa Job Functions: Customer Service Industries: Financial Services **SPECIFICATION** A Supply Chain Financing & Services Platform is looking for stellar Customer Service Assistants. **DUTIES & RESPONSIBILITIES, NOT LIMITED...

 Customer Service Advisor Join the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...

 Customer Service AdvisorJoin the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...

**Customer Service & Office Manager** At Africa Trailers we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance for our team. We are a brand and product design company that prides itself on providing a great experience throughout the customer journey. We manufacture mobile...

**Overall Purpose of Role**: **Responsibilities**: - Provide answers to customers by identifying problems, researching answers, and guiding customers through corrective steps. - Handle and resolve minor customer complaints or issues and escalate accordingly. - Provide information to customers regarding the Company’s services and products. - Provide...

Customer Service RepresentativeEstimated Salary: R150,000 - R200,000 per annumWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Shorza Ltd in Sandton. As a key member of our support team, you will be responsible for delivering exceptional customer service to both customers and service providers.About the...