Ssa Tts Revenue Management

1 day ago

Sandton, South Africa Citi Full time

Key responsibilities:
The primary responsibility of the SSA TTS Revenue Management Product Manager is to ensure we deliver consistent Pricing and Billing model to our clients across the SSA in support of EMEA strategy. Among many other projects.
- Working with cluster and country teams on Global Billing System rollout and facilitating the rollout governance / project management.
- Supporting number of billing portfolio projects to improve client experience on information accessibility and standardisation of the billing and pricing information
- Supporting SSA Pricing and EMEA billing operations team with fee re-pricing and revenue leakage initiatives.
- Price cash managed deals, RFPs, rebids and client pricing queries- pricing strategy focused on minimizing price compression and maximizing wallet penetration.
- Lead pricing discussion with TTS Sector Heads, Product and Solution Sales Managers.
- Test market with new pricing strategies to maximize win probabilities.
- Target and implement repricing strategies across region to maximize revenues while ensuring mínimal attrition.
- Maintain cash pricing models and databases and work with Product/Sales to continually make enhancements
- Conduct thorough analyses of client portfolio to identify clients who under-utilise Citi services
- Drive customer Re-pricing, from regional strategy to customer communications, negotiations and executions
- Support New Activities team members in the planning, directing and coordination of re-engineering activities
- Design pilot, including tools and templates, business / region specific training and implementation plans
- Ensure strong ongoing engagement by the Business and Functions that participate in the product approval and governance process of GBS rollouts
- Create ad hoc reports and presentations, as necessary, for socialization and periodic updatesDevelopment value

The holder of this role will develop their professional skills across a wide spectrum of product management competencies, including client analysis and segmentation, product collateral and commercialization campaigns, client documentation and onboarding processes, client feedback management including voice of customer surveys, product development and innovation.
- Solutioning and deployment of regulatory changes working with SSA cluster and branch colleagues
- Working on and gaining exposure to strategic projects within the SSA TTS region
- Gain understanding of client requirements and business / product strategies within TTS EMEA Product space
- Enhance project/product/business management skills.
- Good Exposure to senior management in the region and globally.

Knowledge and understanding:
Demonstratable track-record of turning client feedback into client experience improvements ideally in a transaction banking context.
- Experience in a client-centric, product or market management role is preferred.
- Appreciation of project management and software development principles.
- Experienced in Transaction Banking, including Cash and Trade. Experience in a client centric,

product or market management role is preferred.

**Skills**:Appreciation of project management and software development principles
- Ability to organize, engage and energize multi-located, multi-functional teams to execute and deliver on regional goals and objectives that span 11 countries across SSA.
- Ability to work with technical documents and specifications covering data standards and

electronic formats.
- Excellent powerpoint skills and ability to create impactful client-facing presentations andcommunications.
- Excellent spreadsheet skills to analyse and summarise product metrics and other

management information.
- Language skills: Fluency in English is assumed. Any other language ability would be an advantage
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Management
- **Time Type**:
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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