Customer Services Supervisor

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Managed People Solutions is looking to hire Customer Service Supervisor for a very well-known Wine Company based in Johannesburg (Sandton).Responsibilities: Provide a support function and assist CS Agents when necessary. This may include identifying required training for them to successfully perform in the required role, ongoing. Ensure that all orders...

Years exp: min 4 years. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls Log service calls received Coordinate...

Duties and Responsibilities:Overall Customer Service Plan, coordinate and control the activities of the customer service team to maintain and enhance customer experience; and meet revenue and organizational objectives. Develop and maintain customer service standard operating procedures. Enhance and Encourage a culture of customer service. Define and...

Minimum requirements for the role: Must have a Degree in Business / Supply Chain Management or related. An MBA degree will be an added advantage. Minimum 3 years experience in managing a team is essential Minimum 5 years operational experience in Customer Service, Commercial, Logistics, Supply Chain and Administration will be required Strong domain knowledge...

Swahili speaking Customer Service ConsultantsOur client is in search of Swahili speaking Customer Service Consultants to join their teams based in Cape Town, Durban, and Johannesburg.During a Typical Day, You'll Answer incoming communications from customers. Phoning customers back with relevant feedback Conduct research to provide answers for customers to...

Job Description:Site Name: South Africa - Gauteng - JohannesburgPosted Date: Jun Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil,...

Gauteng, JHB - Central**Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)Our client in the manufacturing industry is seeking a Client Service Coordinator to join their Gauteng TeamRequirements:***- Senior Certificate or higher***: - At least 5 years' customer service experience in a closely related industry***: - Excellent SAP...

Key Responsibilities include but not limited to the following:Planning of portfolio of structural engineering to ensure readiness for implementation of projects/programmes. Effective prioritization, investigation and resolution of dailyallocated queries from various stakeholders Provide support to Credit Management for effective credit control and increased...

Main Purpose:Handles all back-end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions.Knowledge Skills and Abilities, Key Responsibilities:KEY RESPONSIBILITIES:Managing customer product orders Answers inbound customer calls related to the ordertocash process....

What you will be doing About us:World Courier:Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000...

Duties and responsibilitiesAssist with general administrative tasks, including data entry, filing, and document management.Support the preparation of reports, presentations, and correspondence.Coordinate and schedule meetings, appointments, and events.Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Assist in...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees...

Are you a dynamic and experienced sales professional with a proven leadership track record? We're seeking a results-driven individual to lead and inspire our Call Centre Sales team as a Sales Supervisor, specializing in funeral policy sales. If you have a strong background in sales, along with the ability to mentor and guide a team towards success, this...

Position Title: Customer Service Coordinator Internship - 1 year**Division:Abbott Diagnostics Division**Location:Johannesburg**DO WORK THAT MATTERS.At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning nutrition, diagnostics,...

Requirements:Matric and a relevant tertiary qualification, preferably with a leadership component.Minimum 2 years of experience as a Team Leader/Supervisor in a bank call centre.Key Responsibilities:Ensure team addresses customer needs effectively.Encourage team to take ownership of customer requests and provide prompt responses.Implement controls to...

Are you a skilled and experienced Welder Supervisor looking for a new and exciting opportunity abroadOur client in Dubai is, a leading shipping company dedicated to delivering high-quality products. We are currently seeking a talented Welder Supervisor to contribute to our success and offer an exciting work experience.Requirements:Minimum 12yrs...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

Requirements: Passed Grade 12 / Matric Fluent in the English Language (Both Verbal & Written) Proficient in Customer Relationship Management Excellent computer knowledge of: MS Word, Excel and MS Outlook, LiveChat, InsightKey Performance Areas: Customer Service and Delivery Ensuring accurate and ongoing product knowledge Ensuring accurate understanding and...

Minimum requirements for the role: A customer service management diploma or business administration diploma is preferred for this role. Previous experience having worked within an internal sales management or related role ideally within an industry that manages stock and warehousing supplying into various manufacturing or distribution industries. Must have...