Call Centre Sales Supervisor

2 weeks ago


Johannesburg, Gauteng, South Africa Eltel Financial Services Full time

Are you a dynamic and experienced sales professional with a proven leadership track record? We're seeking a results-driven individual to lead and inspire our Call Centre Sales team as a Sales Supervisor, specializing in funeral policy sales.

If you have a strong background in sales, along with the ability to mentor and guide a team towards success, this opportunity is tailor-made for you.


Position:
Call Centre Sales Supervisor - Funeral Policy

Location:
Sandton

Salary:
Competitive Compensation Package (Details upon inquiry)

Responsibilities:

  • Lead, mentor, and motivate a team of Call Centre Sales Agents, setting clear goals and performance expectations.
  • Monitor and evaluate team members' performance, providing regular feedback and coaching to enhance their sales skills.
  • Collaborate with management to develop and implement effective sales strategies to meet or exceed targets.
  • Conduct regular team meetings to share insights, discuss best practices, and address challenges.
  • Handle escalated customer inquiries and ensure exceptional customer service is maintained within the team.
  • Collaborate with other departments to ensure smooth operations and consistent communication.

Requirements:

  • Proven experience in sales, with a minimum of 3 years in a supervisory or team lead role.
  • Strong leadership skills, with the ability to inspire and guide a team towards achieving sales objectives.
  • Excellent communication and interpersonal abilities, fostering positive team dynamics.
  • Resultsoriented mindset, with a history of meeting and exceeding sales targets.
  • Familiarity with CRM software and basic computer proficiency.
  • Prior experience in selling funeral cover or related financial products is a plus.

Benefits:

  • Competitive compensation package, including base salary and performancebased incentives.
  • Opportunity to make a significant impact by leading a team that provides essential financial protection to families.
  • Collaborative and dynamic work environment with room for professional growth.
  • Ongoing training and development to enhance your leadership and management skills.

How to Apply:

Job Types:
Full-time, Commission

Salary:
R5, R8,000.00 per month

Application Deadline: 2023/08/27

Expected Start Date: 2023/09/01

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