Customer Support Agent

We are currently recruiting for a Product Support Agent to be based at Head Office, Centurion. The successful incumbent will be responsible for troubleshooting product issues, providing timely customer feedback, and supporting roll-out of new products, among other duties.Moreover, Product Support Agent need to communicate to clients directly, as well as...

PURPOSEThe role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always attend to...

The Role PURPOSE**The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...

Moreover, Product Support Agent need to communicate to clients directly, as well as create written documentation which requires excellent written and verbal communication.Responsibilities: Identifying hardware and software solutions. Troubleshooting product issues. Diagnosing and repairing faults. Resolving unit communication issues. Installing and...

Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...

EKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operate in the private and public sector providing world-class service to realise maximum benefit to all our clients.We are currently recruiting for Technical Support Agent to be based at our Head Office in...

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...

We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client's vehicles. To ensure that the unit installed in the client's vehicle meets the quality standards as envisaged by...

Customer Service PERMANENTJHB000153SALES AND MARKETINGGauteng, Centurion**Customer Service Consultant Responsibilities for Junior Customer Service Agent Processing of Customer Orders Handling of Customer queries Excellent verbal and written communication skills Collaborating with Sales Reps, Sales Agents, and Customers daily Collaborating with various...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a...

IntroductionA leading company in the Health and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team.Duties & Responsibilities Service Excellence Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback and find permanent solutionsThese include: Registration...

Gauteng, Centurion**(Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

1years Act as a software Subject Matter expert and provide tier 3 technical escalation Conduct root cause analysis through your access to the code base and log files Manage and prioritise customer escalations in line with SLA's Develop timely workarounds and communicate this with the customer in a timely manner Mentoring and supporting level 1 and level 2...

This role is perfect for a dynamic and customer-oriented individual looking to grow in a supportive and vibrant work environment. If you are enthusiastic, proactive, and committed to providing excellent service, we encourage you to apply and join our client's successful team.Responsibilities:Customer Interaction: Handle inbound and outbound calls to take...

The successful applicant will join the Business Support team and will be asked to become involved in the following tasks:management principles - To take ownership of user problems and be proactive when dealing with user issues - To ensure all calls are logged on the call logging system and maintain full documentation and ensurethe calls have been updated and...

Responsibilities:Provide technical support to customers and handle support queries related to the company's products and solutions, particularly within the property industry.Provide beginning to end resolution to all reported issues.Maintain a positive outlook on life, work, and interactions with others.Pay attention to detail and exhibit a passion for...

Duties are, but not limited to:Providing high level monitoring / support / investigation / administration on customer application instances.Executing recurring and ad hoc support tasks.Taking overall ownership of incidents assigned to him/her.Following up and providing feedback to customers on incidents/tasks assigned to him/her.Ensuring that verbal and...

Responsibilities:Customer Interaction: Handle inbound and outgoing calls to process orders from current clients and follow up on potential leads.Client Engagement: Communicate and interact with customers over the phone to showcase the company's products and services, emphasizing advantages and characteristics.Client Relationship Management: Sustain and...

Skills: Customer ServiceCustomer CareCustomer SatisfactionIndustries: InsuranceDescription:A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion.Minimum requirements: Must stay within a 30km radius of Centurion 6 months Call Centre experience Matric / Grade 12Company Description:A...