Technical Support Agent

Job Summary: The Road IT Support Tech is responsible for providing technical support and assistance to our clients. This role involves troubleshooting and resolving hardware, software, and network issues, maintaining IT systems, and ensuring smooth functioning for clients. The Onsite IT Support Tech plays a critical role in supporting our clients and meeting...

Minimum Requirements:Bachelors degree in Information Technology, Computer Science, or related field.Relevant certifications such as CompTIA Network+, MikroTik MTCNA, Juniper Networks Certified Associate (JNCIA) are beneficial.Relevant certifications such as Juniper Networks Certified Service Provider Routing and Switching, Professional (JNCIP-SP), MikroTik...

We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client's vehicles. To ensure that the unit installed in the client's vehicle meets the quality standards as envisaged by...

We are currently recruiting for a Product Support Agent to be based at Head Office, Centurion. The successful incumbent will be responsible for troubleshooting product issues, providing timely customer feedback, and supporting roll-out of new products, among other duties.Moreover, Product Support Agent need to communicate to clients directly, as well as...

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and...

Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.Our continued success can be attributed to OUTstanding employees who set the bar high with...

Moreover, Product Support Agent need to communicate to clients directly, as well as create written documentation which requires excellent written and verbal communication.Responsibilities: Identifying hardware and software solutions. Troubleshooting product issues. Diagnosing and repairing faults. Resolving unit communication issues. Installing and...

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

Business unit, Department, ReportingBusiness UnitCPSDepartmentEISReports ToSenior ManagerGradeM5 Core DescriptionTo oversee and direct technical support for core infrastructure to transform IT and realise the digitalisation journey for our clients. To lead the facilitation of operations architecture and IT continuity management for technical support team....

Key Responsibilities:Provide technical support and maintenance for systems and networks.Conduct fault-finding to identify and resolve issues promptly.Perform systems maintenance, including servers reboot and network maintenance.Log in to servers and routers to diagnose and address issues.Prepare detailed reports on system performance and maintenance...

We are seeking a highly skilled and experienced Technical Support Manager to lead our technical support team in the ISP Industry. As the Technical Support Manager, you will be responsible for overseeing the day-to-day operations of the technical support department, ensuring exceptional customer service, resolving escalated technical issues, and implementing...

Business Unit, Department, Reporting Job grade/level M5 Business Unit Digital Platform Solutions Department Digital EXA - Vodacom Position reports to M5 Span of Control Where relevantCore DescriptionBuild and Maintain Hardware and Software Budgets, Certifications, Create and Maintain Vendor and Client Relationships, Create Disaster Recovery and Back-Up...

Job PurposeTo facilitate assessment to an external client base in line with company processes, best practice and the requirements of the HPCSA. This may involve setting up of assessments and performing follow ups, facilitation of assessment sessions, report writing and feedbacks.Job ObjectivesProfessional Service DeliveryTo administer various assessments in...

We are looking for a Key Account Manager With psychometric assessment experience.POSITION :Key Account ManagerREPORTING TO:Divisional Manager | AssessmentsJOB PURPOSE:To act as a business partner to clients through effective solution, account management, new business development and internal collaboration with the ultimate goal of growing the Assessment...

We are looking for a Key Account Manager With psychometric assessment experience.POSITION :Key Account ManagerREPORTING TO:Divisional Manager | AssessmentsJOB PURPOSE:To act as a business partner to clients through effective solution, account management, new business development and internal collaboration with the ultimate goal of growing the Assessment...

1years Maintain log of completion of assigned queries. Manage IT support documentation and records. Report daily, weekly, monthly on IT unresolved issues, threats and planned activities. Conduct and report on failure analyses. Implement timeous software updates. Assist in IT training support for users (Induction as well as ongoing). Ensure systems such as...

To co-ordinate assessments and perform administrative duties to support both the Professional Services Team and the Sales Team, to enable the Assessment unit to reach its objectives. To effectively coordinate assessment, including the following:To process assessment scoring for clients To monitor progress of assessments and ensure that SLAs are met To book...

Core Description:Responsible for the effective management and resolution of escalations, and complaints from Wholesale customers.This includes dealing primarily with inbound technical support and trouble-shooting queries, ensuring that allissues are thoroughly investigated, and providing regular feedback to the customers.Competencies:Knowledge/SkillsCall...

Learn More About Our CompanyJob Purpose:Essential Duties and Responsibilities: Follows all company policies and procedures as listed, but limited to: warranty, safety, environmental, ISO9000 and AS9100, OSHA and HAZMAT Travels to customer sites to inspect, evaluate, diagnose, and repair equipment; to support customers and do trainings Provides technical...

Are you looking for a career in real estate? We're looking for driven, ambitious individuals who are passionate about the industry to join our team as real estate agents.As a real estate agent with our company, you'll have the opportunity to work with clients to help them buy, sell, and rent properties. You'll be responsible for managing your own portfolio...