Customer Support Consultant

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...

Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...

POSITION:Customer Success ConsultantDEPARTMENT:RIB - Support, Training and Implementation (Candy & Connect)LOCATION:Centurion, South AfricaJOB PURPOSE:RIB (Centurion Office) requires the expertise of a Customer Success Consultant, responsible for the Implementation, Training and Support of Candy and Connect while maintaining a high level of professionalism...

We are looking for a young and enthusiastic individual to join our team as aCustomer Care Consultant.Responsibilities: Provide Customer support/services within the customer care centre Resolve customer enquiries and complaints Liaise with the dealer network; Dealer Support Capture, record, and report on new leads as and when they land Manage agreed inboxes...

Gauteng, Centurion**R12' R15'000.00 Monthly (Negotiable)We are recruiting for a dynamic VAPS Claims Consultant to join our Short-Term Insurance Claims Team.The VAPS Claims Consultant will mainly be responsible for effective claims handling and settlement of VAPS claims while ensuring efficient service levels to internal and external clients. These duties...

Gauteng, Centurion**R12' R15' Negotiable)We are recruiting for a dynamic VAPS Claims Consultant to join our Claims Team.The main job purpose is the effective handling and settlement of VAPS claims while ensuring efficient service levels to internal and external clients. These duties include accurate reserving of claims, reviewing insurance policies to...

Gauteng, Centurion**(Market related)CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently...

Gauteng, Centurion**Monthly (Momentum Umbrella Fund: Death Benefit, Funeral Cover Benefit, Lump Sum Disability Benefit, Critical, Market related)We are looking for a dynamic Third-Party Recovery Claims Consultant to joint our Recoveries team. The main purpose of the position is to take full responsibility over third party recovery claims while ensuring that...

Gauteng, Centurion**R18' R25'000.00 MonthlyCLC is seeking Short-Term Insurance Claims Consultants, who specialises in Personal-Lines Non-Motor Claims, to join our Emergency Claims Team.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients.These duties include: accurate...

Gauteng, Centurion**R25' R30'000.00 MonthlyCLC is seeking a Quality Assurance Specialist, specialising in Short-Term Insurance Claims quality control.Quality Assurance Consultants play a significant role in ensuring the claims handling process meets certain desired regulations and acceptable standards. They formulate and direct the quality assurance programs...

1years Act as a software Subject Matter expert and provide tier 3 technical escalation Conduct root cause analysis through your access to the code base and log files Manage and prioritise customer escalations in line with SLA's Develop timely workarounds and communicate this with the customer in a timely manner Mentoring and supporting level 1 and level 2...

This role is perfect for a dynamic and customer-oriented individual looking to grow in a supportive and vibrant work environment. If you are enthusiastic, proactive, and committed to providing excellent service, we encourage you to apply and join our client's successful team.Responsibilities:Customer Interaction: Handle inbound and outbound calls to take...

The successful applicant will join the Business Support team and will be asked to become involved in the following tasks:management principles - To take ownership of user problems and be proactive when dealing with user issues - To ensure all calls are logged on the call logging system and maintain full documentation and ensurethe calls have been updated and...

Gauteng, Centurion**(Market related)CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties...

Responsibilities:Customer Interaction: Handle inbound and outgoing calls to process orders from current clients and follow up on potential leads.Client Engagement: Communicate and interact with customers over the phone to showcase the company's products and services, emphasizing advantages and characteristics.Client Relationship Management: Sustain and...

Reference: 9037 AVConsultant: Anneke ViviersFirst point of contact for support at the officeBooking in of BatteriesLiaise with customers on progressLoan Batteries coordination with customer.Follow up on returns of loan batteries from customersCreate and update cases in ZohoResponsible for loan batteries administration and record keepingEnsure loan batteries...

Our client is a group of companies focused on providing administration, health and financial services and IT solutions to the health and insurance industry. Human Resources is part of shared services that provide people practices, strategic and HR administration support to the entire group of companies._ Purpose of the Role_The HR Business Partner oversees...

Reference: 9037 AVConsultant: Anneke Viviers First point of contact for support at the office Booking in of Batteries Liaise with customers on progress Loan Batteries coordination with customer. Follow up on returns of loan batteries from customers Create and update cases in Zoho Responsible for loan batteries administration and record keeping Ensure loan...

Key Performance Area: Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed for the optimum delivery of service Review and optimize processes and procedures Ensure that delivered services are fit for purpose, carrying out relevant reviews as necessary Manage the services provided by vendors in...