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Client Services Officer
2 weeks ago
Advert Reference:
P5129 Client Services Officer - Centurion
Job Title:
Client Services Officer - Centurion
Job Grade:
Grade 12
Closing Date:
2023/01/17
Position Available From:
:00
Area:
Centurion
Actual Place Of Work:
Centurion
Position Type:
Full-Time
Weekly Hours:
40
Time Conditions:
5 day Work Week (South Africa)
Purpose of Position:
To provide fast and professional client services to ensure client satisfaction.
Requirements:
Grade 12 (required)
Required Experience:
Knowledge:
ASISA Protocol, Knowledge:
Google and Google Mail, Knowledge:
Meditech system, Knowledge:
MS Excel, Knowledge:
MS Word
Key Responsibilities:
Assist with insurance functions to ensure the correct processes are followed, Assist with switchboard functions in order to correctly refer clients' queries, Assist with training client services employees to ensure competence, Handle and distribute results according to the service level agreement and standards, Implement safety and emergency procedures to ensure safe working conditions, Maintain good client relations to promote the image of Ampath, Perform departmental administrative tasks, Receive and handle internal and external enquiries to ensure client satisfaction, Use the Meditech system to compile results for distribution
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