Actuarial Analyst

2 weeks ago

Centurion, Gauteng, South Africa Client Engagement Solutions Full time

Introduction


Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value.

We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.


Role Purpose


Utilise actuarial skills to assist the business to price and monitor all the Multiply products/solutions and partners and understand the shared value generated by wellness and partners.


Requirements:

  • Bachelor's degree in Actuarial Science
  • Honours degree in Actuarial Science (preferred)
  • Actuarial student (essential)
  • Good progress in actuarial exams (essential)
  • 4 years' actuarial experience within the financial services industry (essential)
  • Understanding of Wellness and Rewards Programs (preferred)
  • Proficient in MS Office (including Advanced Excel)
  • Proficient in SQL

Duties & Responsibilities

  • Maintain the actuarial and pricing models to support the ongoing financial management, forecasting, budgeting and analysis of variance, of the various products/solutions.
  • Perform pricing and financial modelling to assess the financial impact of wellness and partner solutions.
  • Perform detailed membership and revenue projections for the various products/solutions.
  • Build and maintain models to form a detailed understanding of the attributes of a Multiply client including, but not limited to, life expectancy, persistency, buying behaviour and health and wellness behaviour.
  • Provide input into the product development process for wellness and partner solutions.
  • Assist in establishing processes to measure the impact of Multiply on client behaviour and health/scheme claims and profitability.
  • Assist in preparing the required pricing and actuarial reports and insights for key stakeholders across the business.
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  • Build strong relationships through providing specialist knowhow and leadership to others, expressing positive expectations.
  • Positively influence and manage change and offer specialist support where required.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
  • Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
  • Take ownership for driving career development.

Competencies

  • Business Acumen
  • Client/ Stakeholder Commitment
  • Drive for Results
  • Leads Change and Innovation
  • Motivating and Inspiring Team
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Growing Talent

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